Hi Friends, 

 

Please let me know if you have someone available for the below mentioned
requirement.

 

HP ServiceCenter Administrator  

 

6 Months+

Boston, MA

Rates -Open

 

Experience Level:

3 Years

 

Requirements:

HP ServiceCenter Administrator

 

Maintaining the configuration in HP ServiceCenter

Handling major customizations in HP ServiceCenter like Document Engine,
scripts, rad etc

Knowledge of Implementing Call, Incident, Problem, Change and Configuration
Management

 

Modifying and Creation of the Connect I T scenarios and resolving the issues
ofConnect IT

Maintenance and administration of Get Resources  

 

Key skills required: (in the order of priority)

 

HP ServiceCenter

HP Connect IT

HP Get Answers

JavaScript

Experienced in HP ServiceCe nter, Connect IT and Get Resources.

Problem determination andresolution on a 24x7 basis.

Telephonic and Email based User S upport.

Documentation skills

Maintaining the configuration in HP ServiceCenter

Handling major customizations in HP Service Center like Document Engine,
scripts, rad etc

Knowledge of Implementing Call,Incident, Problem, Change and Configuration
Management

Modifying and Creation ofthe Connect IT scenarios and resolving the issues
of ConnectIT

Maintenance and administration of Get Resources

 

 

Thanks,
Neeraj
 
IDC Technologies Inc.
Phone: 510-894-8381
Fax:     408-608-6088
[EMAIL PROTECTED]
idctechnologies.com
 
 

 


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