*Dear All,

Kindly go through the requirement and reply with suitable fits, ASAP.

*

Job Title: *Research Benchtop Analyst*

*Dur: *17Nov08 - 17May09

Loc: *La Jolla**, CA***

Meeting Type:  *In Person Meeting*

Overtime Allowed:  *Yes*

Experience:  *3-5 Years customer support*

Education:  Undergraduate Degree in Computer Science or similar, MSCE



*Job Duties:*

   - This person will be responsible for working directly with the *LJ
   Advanced Deskside Services Benchtop Lead*.
   - They will support scientists from the LJ Research community to ensure
   informatics solutions and tools meet their business needs.

  *Support *

   - Responsible for engineering and third level support for scientific and
   desktop applications and a variety of desktop hardware components.
   - Responsible for upgrading or modify desktop and benchtop applications
   as well as participating in projects that affect the desktop and benchtop
   environment.
   - Responsible for helping maintain a stable, standard desktop and
   benchtop environment by following and maintaining a consistent desktop
   certification and documentation process.
   - Resolve problems personally wherever possible or coordinate support
   from other business/technical/training specialists to complete problem
   analysis.

   *Customer Relationship Management:*
   - Develop and maintain deep awareness of benchtop environment.
   - Develop and maintain a sound knowledge of the business processes
   operating in benchtop domains.



*EXPERIENCE:*

   - Experience in the *bio-tech and/or pharmaceutical* industry, namely, in
   the *informatics area*. Science Background required.
   - Minimum of *4 years in a desktop engineering and support role*; *strong
   technical knowledge of desktop hardware and peripherals, Windows NT 4.0,
   2000 and XP operating systems* understanding the registry from inside
   out, desktop utility, management and scripting tools; excellent technical
   and process knowledge of desktop image development, testing, deployment and
   updates; strong knowledge of networks and client/server technology; solid
   technology leadership skills.
   - Must possess excellent communication (oral and written) and
   problem-solving skills.
   - Strong interpersonal/organizational skills, the ability to meet
   deadlines, work in a team environment, follow written policies/procedures,
   experience with project management, maintain superior customer service at
   all times with all users.
   - Knowledge and expertise in supporting applications and tools such as *MDL
   ISIS Base, Draw, Host, SpotFire, Oracle, Toad, Chem Office* is necessary.


*Best of luck in your career pursuit.


Looking forward to hear from you.

Thanks and Regards,


Sree
Indam Inc.
6 Opatut Ct.
Morganville, NJ 07751

T: 732.410.8757
F: 732.536.8523
[EMAIL PROTECTED]
Indam Jobs *

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