*Hi,*
*Please send resumes with candidate contact number* *and bill rate ASAP.* *We will get back to you if your profile is a good match.* *Senior Application Support Engineer*** Position Title -* **Senior Application Support Engineer*** Primary Function: *Support Engineer* I will provide support in a production and development environment. Some travel within RI and the ability to participate in a 24x7 support rotation are required. * * *Responsibilities/Duties:* *Monitor, troubleshoot and repair application software issues. Escalate to Senior Support technician as necessary.* o Uses fact finding techniques and analytic tools to identify problems o Takes a systematic approach to problem solving o Looks beneath the surface to identify root cause o Recognizes the need to escalate problems to a higher level o Delivers the performance that colleagues require o Takes personal ownership for problems-follows through to ensure that solutions meet needs. o Effectively documents solutions o Ensures knowledge transfer to work group/project peers o Demonstrates critical thinking o Identifies and analyses improvement opportunities o Troubleshoots and effectively resolves difficult or unusual problems. o Effective in solving problems in a team environment * * *Technical Knowledge:* *Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle; CPCS; DB2* ** *Client Remarks *- May require F2F interview after telephonic screen.** *Rate:* *DOE* * Duration:* : 12+ months *Location*- * **E. Providence, RI* * Please feel free to contact for additional information.* Thanks and Regards Pramod Kumar/Abhi Recruitment and Resource Management Virtusoft Inc *[email protected]* 617-26... Tel 877-57... Fax *www.virtusoft.us* --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "DIRECT CLIENT IT NEED" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/direct-client-it-need?hl=en -~----------~----~----~----~------~----~------~--~---
