Hi,

Greetings from KSOURCE INC!!!

Please have a look at the below open requirements for my client and do
send me matching resumes with contact details, current location and
rate as soon as possible:


Position: INTERWOVEN INFRASTRUCTURE SUPPORT/ ARCHITECT

Rate: DOE

Location: MONTVALE, NJ

Duration: 1+ Year

 Even if they are Admin’s they are fine but they need to have good
comm.

Skills and experience on worksite 8.3

Interwoven Infrastructure support/Architect –This is mainly an
Interwoven infrastructure support role with a resource who has strong
Interwoven experience with solid understanding of Interwoven
architecture. This person needs to be a very strong resource who can
be the Anchor for UST to establish our credibility in that area and
help grow our footprint. The Interwoven is integrated with
Microsoft .NET based applications. Hence resource we get should have
good exposure on Interwoven integration with .NET based apps.


Location - Montvale, NJ

 Duration – 1+ year

 Qualifications

 *         5-7 years of production support and maintenance experience
for

enterprise level application(s)

 *         Experience with NT server environment and SQL Server

 *         Direct support and maintenance experience with Interwoven –
Worksite 8.3.

 *         Certified Worksite 8.3 Administrator.

 *         Ability to trouble shoot application issues in an
integrated
environment with other application support personnel

 *         Experience with ticket management systems and support
escalation procedures

 *         Experience with implementation of software patches – and
related migrations of applications from test environments to
production environments

 *         Experience with data back up and disaster recovery
procedures

 Qualities

 *         Self Starter – will find the answer if doesn’t know it

 *         Good judgment – knows when to persist versus when to
escalate

 *         Quick learner

 *         Adjusts style to that of situation/audience

 *         Comfortable with ambiguity, able to deal with change

 *         Experience and ability to work in a Matrix management
environment

 *         Excellent written and verbal communications

 Responsibilities:

 Platform Maintenance:

 Monitor the various Interwoven administrative and security logs

 Perform regular server health checks

 Ensure server capacity is at acceptable levels

 Apply software patches

 Install servers to accommodate growth

 Verify index generation and perform periodic re-indexing

 Maintain search index – including the cold start search index for
failover

 Ensure proper data backup

 Ensure proper data replication

 Level 3 Application Support:

 Accept escalations from National Support Center (Help desk), and US
Audit support to assist with support items beyond their capabilities
such as:

 Diagnose corrupted/missing documents, orphaned documents, etc.

 Active directory synchronization issues

 Restoration of data from backups

 Issues with routine User/Workspace creation

 Library creation to address index/performance issues

 Issues with document archival

 User access/security issues

Assist in diagnosing application integration issues that are specific
to integration with eAudIT or US Portal.



Job Complexity/Difficulty:

 *         Position will interact with highly skilled as well as
non-technical stakeholders.

*         Excellent communication skills

*         Provide coverage for hours of US Audit Business: NY to
Pacific
work day.



Send matching resumes with contact details, rate and current location
to [email protected] or Plz feel free to cal me if you have any
quaries...



Warm Regards,

DIVYA
www.ksourceinc.com
KSOURCE Inc.
Phone: 248-458-1322 x 208 | Fax: 248 498 6173
Locations: TROY, MI
[email protected]
IM: [email protected]

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