Dear Associates

Urgent Requirement for a PCC Operations Project Manager

Overall Experience:  10+ Yrs.

Estimated Duration:  3 Month

Work Location:  NY



Position Description:  PCC Operations Project Manager responsible for
delivering multiple operations projects to ensure stability and performance
of supported environments, which include



Release management

- Control risks and collisions on multiple team releases in the same window.

- Enforce release best practices and policies established in operations
committee.

- Work with PCC development and QA teams to ensure release quality.

- Execute release plans and ensure release is completed and tested.



Communication management

- Provide periodic communication updates on supported platforms.

- Provide end user updates on upcoming maintenance windows and system
outages

- Provide Level 1 support updates on upcoming maintenance windows and system
outages

- Provide maintenance updates to teams that are being affected downstream.

- Work with multiple teams to come up with process governance model



Project management

- Manage both BAU and Initiative projects that have heavy operations
involvements

- Operations portfolio management on all operations activities

- Establish and enforce ITIL best practices on operations.

- Manage operations resource sharing with DEV team on release specific
projects.

- Orchestrate multiple teams and vendors to drive production issues to
resolution.

- Update, communicate project plans and raise risks timely



Documentation and report

- Create and maintain live documents to ensure operations success.

- Create end user metrics reports

- Create support ticket reports



Please send resumes with contact details, rates and present location.




Thanks

*  *

*Simon*

*[email protected]*

*Sedna Consulting Group*

*Phone - 609 632 0201*





Note: This email is not intended to be a solicitation.  Please accept our
apologies and reply in the subject heading with REMOVE to be removed from
our Mailing list.

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