Position: CRM Techno-Functional Consultant (Only Western consultants)
Experience: 8+ Yrs Location: Saudi Arabia - Dammam Project Duration: 1 Year Job Description for Senior CRM Techno Functional Consultant * CRM 5.0 & CRM 2007 or 7.0 Web UI experience * Should be able to evaluate the system strategies and requirements related to enhance SAP CRM components; recommending and implementing them * Responsible for leading the Upgrade, enhance the SAP CRM application * Developing and documenting the detailed design and configuration of the business process * Should be able to clearly understand the business requirements, compile Technical Design documents, participate in technical workshop and analyze technical issue to arrive at right solution * Clear understanding of IC Web framework in previous CRM releases * Good experience in BSP technologies, and IC Web framework * In depth knowledge and experience in ABAP / OO ABAP, BADI & Action framework * Create Technical specifications for ABAP programs for user exits, BADI, Workflow, UI design to provide required custom functionality * At least 3-4 full cycle CRM implementation and should have played a lead role in at least 1-2 implementations * Understand the existing CRM application, process design and gap analysis to standard SAP functionality within the business blueprint project phase, including influencing of key business stakeholders; configuration of SAP including management of system testing; data mapping and integration to other modules and legacy applications * Must have worked in Customer Interaction Center * Good understanding of 2-3 of the CRM modules * Optional knowledge of Enterprise Portal * Good knowledge of CRM Middleware * Good understanding of the CRM * Good Understanding of Workflow and smartforms Skill Set * Experience in application migration (Specifically CRM 2007) * Knowledge in previous CRM releases * Experience in CTI Integration (6.0) * Experience in ERMS * Experience in CIC * Experience in CRM integration with ECC * Knowledge about Case Management * Knowledge about CRM 5.0 & CRM 2007" * Experience in (ABAP, BSP, BOL programming) Pls. fill out the attached sheet and resend it with any CV sent. Thanks and Regards Jameel Ahmed Cyber USA Tel: 815-846-5047 Fax: 630-206-0108 Email: [email protected] URL: www.cyber-usa.com Y!: konnectjamie --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "DIRECT CLIENT IT NEED" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/direct-client-it-need?hl=en -~----------~----~----~----~------~----~------~--~---
