*Hi* ** *Please find the below requirement if you have any suitable profiles*
Please send your profiles to [EMAIL PROTECTED] or you can reach me at 703.496.7212 Location: San Jose , CA Duration: 8 months Project Name: Virgin Mobile Genesys Support Project Description: (What project will the contractor be working on?) The contractors will support the overall call-center strategy development for Virgin Mobiles west coast operation. Job Description: (What will the contractor do on that project?) One position with be to support the the Genesys Voice Platform (GVP) and the other would be for delivery of Genesys CTI services. The GVP position would be responsible for: Supporting business requirements and initiatives as related to call delivery Ensuring system stability, create and maintain documentation for all areas of the GVP System reporting Researching and implementing new functionality, features, bug-fixes, and system enhancements Capacity planning The Genesys CTI position will be responsible for: Implementation of call delivery solution as defined in routing strategy Ensure all changes introduced are engineered and evaluated in a lab environment, following QA best practices Skills required: *Skill * *Experience * *Need * 1) Genesys GVP Expert Required 2) Genensys CTI Expert Require Let me know with your resume , rate and contact number. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "direct reqs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/direct-reqs?hl=en -~----------~----~----~----~------~----~------~--~---
