Hi,
Send resumes to [EMAIL PROTECTED] ONLY *Local or on the east coast consultants ONLY *** *Tech Support DC 4+ months $30/hr* Technical Support II is responsible for providing technical support for issues that cannot be resolved by Technical Support I. The candidate diagnoses computer hardware, software and operating system problems through discussions with users. Performs problem identification, research, isolation and resolution processes. Escalates unresolved issues to Technical Support Manager. Must be STRONG in unix and java. Associate degree with 4-6 years of experience or 2-4 years of experience with a Bachelor's degree Experience with Unix, Troubleshooting or Telecom Intermediate knowledge of LAN/WAN networks * *Documentum** Developer* *Herndon**, VA*** *4+months* *$55/hr* *Documentum and Captiva Input Accel Developer and SOX-XL Consultant * End-user support functions, day-to-day production support, and application related operational activities for managing the Documentum and SOX-XL Applications. 1. Developing and providing Level-2 Technical end-user support – related to Documentum, Captiva Input Accel and SOX-XL 2. Following workflow within Remedy HelpDesk Tickets system to resolve helpdesk cases 3. Making configuration changes within the Application per procedures 4. Following workflow within Remedy Change Tickets system to initiate, perform and affect any changes to the production environment 5. Performing application administrator functions on application and web servers 6. Interface with Oracle, Windows, UNIX, MS IIS servers teams for system changes affecting the application 7. Conduct various levels of testing for patches, upgrades and new releases for the application 8. Documenting tasks and activities as appropriate to support all procedural requirements Required Skills Set and Experience: 1. 3 – 7 years of progressively challenging experience in an IT support and application operations support position 2. Experienced Documentum OR Captiva Input Accel developer with some system administration experience is a must. 3. Experience with Documentum Content Server/Webtop OR Captiva Input Accel is a must. 4. Controls and procedures oriented – with strong emphasis on proper documentation and following standards and procedures to ensure proper controls is highly desirable 5. Should have strong communications skills; ability to patiently understand and resolve application and help-desk issues 6. Working knowledge of UNIX, WebLogic, Oracle, and Windows 2003 Server and Microsoft IIS web server is a must 7. General understanding of fundamentals of IT security, access controls and application security mechanisms is preferred 8. MS Excel (knowledge of Macros and VB highly desired) is preferred 9. Knowledge of SOX-XL (CIMCON Software) Application is desirable 10. Previous exposure to SOX compliance initiatives and/or financial services business is desirable Minimum Educational Qualifications: 1. Associate Degree with minimum 6 years of experience, 2. Minimum 3 years of experience with a Bachelor's degree 3. Professional certifications (MCP, MCSE, MCSA) desired Let me know if you need any further information. Thanks & Regards, Srikanth iNEK Technologies 913-712-9372 [EMAIL PROTECTED] --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "direct reqs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/direct-reqs?hl=en -~----------~----~----~----~------~----~------~--~---
