Hi Partner,

We have an urgent requirement as follows;

Please have a look and send me matching profiles ASAP



Reply to [email protected]...



*Position:* *Siebel Business Systems Analyst with CTI exp.*
*Location:* Bay Area, CA
*Duration:* 3-6 Months



*Essential Requirements of the Position*

   - This position of Siebel Business Systems Analyst ensures that Global
   Services and Support's business systems requirements are fully supported
   with the appropriate systems, tools, and processes.
   - It accomplishes this via rigorous process and data analysis, creation
   of business system requirements, effective project management in tandem with
   business and IT partners and successful implementation strategy and
   delivery.
   - It is also responsible to ensure process and system integration across
   the breadth of Global Services and Support functional activities.

* *

*Responsibilities*

   - Drive key initiatives/projects to completion and ensure deliverables
   meet business needs.
   - Gather and track business and functional requirements, define project
   scope, write detailed functional specifications, provide impact assessments,
   identify gaps, evaluate change requests, capture and prioritize bugs.
   - Conduct effective project meetings; publish minutes, and track issues
   and actions to resolution.
   - Participate in end to end implementation planning to include project
   management, issue management, communication and change management
   - Writing and reviewing Test Plans to support validation of
   infrastructure changes.
   - Provide on-going feedback and status of projects to IT and business
   areas, identifying any variances to plan and proposing solutions and
   alternatives for the variances

* *

*Competencies*

   - Minimum of 5 years of recent Business Analyst experience
   - *Extensive experience with CTI is required*
   - *Experience with at least one Project that implemented Siebel EAI is
   required*


   - Must have experience with requirements gathering, documentation
   (business requirement, functional specification, as-is process, to-be
   process, gap analysis, user / training documentation etc.), hands-on
   detailed systems, data modeling, development, conducting end user training
   and implementation.


   - Experience working in* Customer Support* functional area will be
   preferred
   - Must have an in-depth understanding of business requirements and the
   underlying business processes
   - Exceptional communication skills, able to communicate effectively with
   both a technical audience and business users
   - Attention to detail, strong listening skills, and good verbal and
   written communications are required
   - Ability to manage multiple projects concurrently within established
   time lines.
   - Demonstrated ability to learn and embrace new and changing
   technologies, applications and solutions.

* *

*Highly Desired:*
BA with strong support architecture and data model experience, if possible,
in order to shorten the effort in analyzing and recommending approaches to
integrating with EBS data.

Support-specific Siebel knowledge (Contacts, Accounts, Contracts,
Entitlements)
Oracle / EBS knowledge











*Thanks & Regards,*

* *

*Shishir Tripathi*

*
*

201.849.2535 x 363

201.603.1169 Fax

[email protected]

http://www.linkedin.com/in/shishirtripathi



One Exchange Place, Suite # 902, Jersey City, NJ 07302

http://www.ustechsolutions.com/

* *

*The greatest compliment to our business is a referral. If you know of
someone within the IT industry who is looking for work, or who is hiring, US
Tech Solutions can be of assistance**.*

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