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*BMC Patrol Administrator* *Jersey City**, NJ*** *6 Months* *Bill Rate: $50/hr C2C* *Duties* of the incumbent include, but are not limited to: - Must own, be proactive, and administer the Patrol environment. - Installation, configuration, and maintenance of all *BMC Patrol Monitoring products including BMC Patrol Agents, BMC Patrol KM’s, Patrol Configuration Manager, Distribution Server, BMC Patrol Portal, BMC Event Manager*. - Configure *BMC Event Manager* to accept *SNMP* traps from a wide array of software and hardware products. - Provide additional administrative and technical support for corporate applications including Computer Associates AutoSys Workload Automation and Unicenter Service Desk. - Document all requests/problems by providing a complete and accurate depiction of issues reported, and their resolutions, into the problem management system (Computer Associates Unicenter Service Desk.). - Manage internal client needs and expectations ensuring issues are identified, resolved, and escalated quickly and appropriately. - Communicate known problems and fixes to team members and other technical groups, submitting knowledge solutions as needed, notifying management and end user communities where applicable. - Provide remote out of hours support as necessary. *Supervision * The incumbent reports to the department Vice President and has some flexibility in identifying and initiating activities to achieve the objectives of the position. The incumbent is expected to be a “self-starter” who is able to create and carry out tasks assigned with a minimum of supervision. *Qualifications and Experience* The successful candidate will have: - Three years of experience *BMC Patrol/Performance Manager* related software components and architecture. This includes *BMC Patrol Agents, BMC Patrol KM’s, Patrol Configuration Manager, Distribution Server, BMC Patrol Portal, and the BMC Event Manager*. - Experience *creating* and *deploying* customized *Patrol KM’s*. - Experience creating *PSL* and *Perl scripts* for those customized Patrol KM’s. - Knowledge of *SNMP* and *MIBS*. - Knowledge of networking and the basics of *LAN administration*. - Experience working with both *UNIX* and *Windows* *platforms*. - Excellent oral and written skills to interface with all user/technical communities within the company. - Possess good time management/organization skills necessary to assist in developing IT processes/procedures and to manage own work queue, perform escalations, and assist in team projects. *Education * At minimum, the incumbent must have a college degree in a technical field of study relevant to the position and demonstrate capability to operate in a highly technical environment. * * Thanks & Regards, *Shishir Tripathi* *US Tech Solutions, Inc.* 201.849.2535 x 363 201.604.6469 Fax [email protected] http://www.linkedin.com/in/shishirtripathi --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "direct reqs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/direct-reqs?hl=en -~----------~----~----~----~------~----~------~--~---
