Hi, I have an urgent requirement for* “Cisco Engineer” * at* Centennial, CO* for a* 1-2 years contract*. Let me know if you would be interested and get back to with your updated resume and following information asked given below ASAP.
* * *Job Description:* The Cisco 7x24 Support Engineer receives, owns, and resolves fault/outage events related to Cisco-based Contact Center platforms that are supported by the ERSC. The 7x24 Support Engineer is responsible for receiving and working trouble and change tickets according to specified time frames. They are responsible for engagement of the Client Technical Leads, Client Services Manager, vendors, and Tiered Support as needed. This position will also be responsible for managing fault and change ticket queue to ensure proper follow up is performed within required time intervals. Required skills include one year of practical experience with supporting Cisco UCCE, CCM, CVP, and Unity platforms. Familiarity with IOS Voice Gateways/Gatekeepers and Windows/Linux OS is desired. Successful candidates will demonstrate a strong attention to detail, follow-up and escalation skills, and effective oral and written communication. Successful candidates must demonstrate strong oral and written communication skills. The candidate will also have some or all of the following skills / certifications: Cisco: The following certifications are desired along with one year of practical experience with UCCE, UCCX, CCNA (ICND1/ICND2), CCVP, CCIE, CCM, CVP, Unity. Cisco: IOS Voice Gateways and Gatekeepers. Cisco: Cisco Data Center Unified Computing System, UCS Microsoft: MCSE, MCP, MCP+I, SQL, Office, Project, Visio Operating Systems: Windows Server and desktop various versions, Linux various versions Hardware HP Proliant Servers (various), Dell Servers, Cisco IOS Voice Gateway Routers, Gatekeepers, and Catalyst Switches VMware: vSphere Install, Configure, Manage VMware ESXi/ESX 4.x and VMware vCenter Server. *Need following details for quick process:* * * Full Name: Contact: Email: Current location(city & state): Availability: Visa Status: SSN# Best Hourly rate (C2C/1099/W2): Education Qualification: *Thanks & Regards* *Bonny Elvis* *Canopy One Solutions Inc.,* *Office: 703-831-8282 Ext. 201* *Fax: 703-345-0515* *[email protected] * [image: Description: Description: Picture3]** *www.canopyone.com*** * * *Disclaimer:* If you have received this email in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line. All remove requests will be honored ASAP. We sincerely apologize for any inconvenience caused.** * * -- You received this message because you are subscribed to the Google Groups "Hot List" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/directclienteq?hl=en.
