Title: Help Desk Analyst
Location: Dallas, TX
Duration: Long Term

Job Description:


Relevant Experience (Yrs): 5+ years of experience in Help Desk related
activities

Technical/Functional Skills: Customer Support
Roles & Responsibilities: Managing Help Desk related activities

Generic Managerial Skills:
- Customer focused
- Possesses sound judge mental and decision-making skills.
- Excellent interpersonal skills
- Strong problem and conflict management skills.
- Demonstrated ability to work effectively in diverse groups
- Excellent written and verbal communication skills.
- Ability to work independently.

Profession Competencies
- Verbal Communication
- Written Communication
- Customer Requirements Analysis

Core Competencies
- Adhering to Principles & Values
- Customer Focus
- Teamwork
- Adapting & Responding to Change
- Creating & Innovating
- Deciding and Initiating Action
- Results Orientation

Education: Bachelor's degree or related field or equivalent work
experience required.


Thanks & Regards

Beth
Technical Recruiter
ITBMS Inc | Consulting . Knowledge. Solutions I
1967 Rte 27, Ste 27 | Edison | NJ 08817
732-902-9304 (O) | 732-909-2624 (F) | www.itbmsglobal.com

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