Hello, We are a preferred supplier to various State Agencies and Clients. We pay Top Rates to Consultants and subcontractors.
Like us on FaceBook to receive our Jobs at facebook.com/hireitpeople To apply click on the link: http://hireitpeople.com/jobs/2497-sr-systems-support-with-tivoli-jacksonville-fl Please send resumes to robert(at)hireitpeople.com DO NOT REPLY TO THIS EMAIL Description: Position for daily support, basic tool configuration changes and user training related to a service catalog tool. Assignments include response and troubleshooting to help desk tickets and service requests with escalation to L2 development for complex issues or fixes. Service catalog changes such as adding new offerings and modifying existing offerings. Responding to emails within the support mailbox. Create user documentation and provide regularly scheduled training courses and 1-1 training to requestors, fulfillers and managers. Experience handling business partner support including after-hours effort. Strong knowledge of MS Excel, MS Word, MS Outlook and MS Powerpoint. Excellent communication skills required. ITILv3 knowledge or certification is preferred. -- You received this message because you are subscribed to the Google Groups "Hot List" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/directclienteq?hl=en.
