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Job Title: Business Analyst Location: Minneapolis, Minnesota (Only local candidate required) Duration: 09 months+( POSSIBLE EXTENSION) Type - C2C Job Details: PROJECT: We are implementing a centralized money movement platform which is a system that operations group will use to move money from one account to another. *** Looking for experience managing a software implementation. This is more about the management of the implementation vs. the actual implementation. *** DO NOT want highly technical individuals. MUST have strong softs skills. Person will be manning the implementation process and figuring out which types of things are working well for the end users (advisors) and which things are not. Will Moderate AMP Hives (on-line feedback forum) review content daily. Take this feedback to the team and work on enhancements to the user experience. REQUIREMENTS: Looking for someone who has (or can develop quickly) content expertise and then apply that knowledge to analyze a variety of situations that surface through advisor support mechanisms, such as Forums, the mailbox, command center. Additionally, the role will be identifying real issues and ensuring consistency in messaging across the various advisor support mechanisms. Strong communication skills are required. Analyst must have extensive experience with project and software implementation. RESPONSIBILITIES: Manage, analyze and monitor the overall advisor user experience across all work-streams (including State Tax Withholding); identify issues requiring immediate action. Moderate AMP Hives (on-line feedback forum) review content daily ensure accurate information; determine if posts should be enhanced, pulled, or other. Man the command center, answer questions, determine who else to involve, when to involve SMEs; raise and document issues identified. Based on experience in the Hive and command center, identify needed FAQs and Forum posts, help write and develop the responses for FAQs and Forum posts. Generic Description/Comment: The purpose of this position is to support and influence business decisions by gathering various data elements and performing financial and statistical analysis within a functional area. This role is expected to be a subject matter expert on the policies and processes in place in order to assist with troubleshooting, identification and implementation of solutions.This role is responsible for: - Documenting standard operating procedures and process flows for the organization to reference. - Gathering and maintaining data and ensuring accuracy of the data for reporting and analysis. - Creating reports and determining the appropriate report design for various audiences. Refining those reports and models used to conduct analysis effectively. - Performing statistical analysis, modeling, and other quantitative techniques in order to answer business questions, assess business issues and/or recommend courses of action to meet business objectives. - Presenting results of analysis and/or recommendations to portfolio/project managers, business managers, utility partners, and at times external parties. - Establishing scorecards and dashboards with process performance metrics, targets and triggers. - Assisting with project execution by providing input to business requirements, test plans, and implementation plans. - Communicating action plans, status and priorities to appropriate partners. - Compiling and publishing artifacts and deliverables required of the Ameriprise Project Management Methodology founded on Capability Maturity Model integrated (CMMi) methods as required - Assisting with performing user acceptance testing and ensuring the test results meet defined criteria in order to meet the business objectives - Acting as a liaison between business leaders, staff and utility functions in order to drive knowledge transferThe ideal candidate for this position must possess: - The ability to demonstrate self-sufficiency with accessing, processing and interpreting information - The ability to lead, influence, communicate and interact with people of all levels across the organization and external partners as required - Strong analytical, quantitative and problem-solving skills - (Not Applicable for Associate role) Demonstrated proficiency in statistical analysis, modeling and scorecard creation - Demonstrated proficiency in completing: Requirements Lists, Non-functional Requirements, Process Model, Use Cases, Data Journal, Business Rule Catalog, Wire Frames, etc. - BA and/or BS in Business, Finance, Mathematics or related field or equivalent work experience. Thanks and Regards, Himanshu Sharma [Description: Description: cid:[email protected]] 3000 Centre Pointe Drive Roseville, MN 55113 Direct: 651-634-1486 651.634.1400 Extn. 5015 Mail ID: [email protected]<mailto:[email protected]> People Solutions Results http://www.tech-pro.com<http://www.tech-pro.com/> Looking for a job: Tech-Pro Careers<http://www.tech-pro.com/job-seeker> ________________________________ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic email or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply email so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. 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