Hi associates, hope you are doing great.
we are currently working on requirement. please go through the below job description. Kindly rush me resume on [email protected] and you can reach me on 732-385-5020 *** 102 *Reply only to **[email protected] <[email protected]> * *Note: Need only USC, GC and GC-EAD* *Job Title: Application Support Engineer (IVR)* *Location: **Cleveland, OH* *Duation: 12 months contract* *Role: **Application Support, Configurations, installation and Engineering.* *Roles & responsibilities:* • 6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems • Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal. • Demonstrated abilities in Integration of IVR application with database and Web Services • Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction • Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations • Experience in Configurations and Support for Call Center Technologies like Nice, Verint System • Maintenance and troubleshooting the Avaya and Genesys Call Routing system • Experience understanding of Call Vectors and deployment of Call Flows • Experience Scheduling Backups and performance tuning. • Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). *Must have skills:* • Linux, Unix • Development and Support Mix and Experience in Installation and configurations • Avaya Voice Portal 5.2 / Experience Portal 6-7, • Genesys CTI, Oracle DB, • Strong technical, logical, and analytical skills. • Strong team player and cooperative skills. H3 *Nice to have skills:* • Advanced analytical, conceptual, and problem-solving abilities • Strong written and oral communication skills • Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly • Ability to work in a team-oriented, collaborative environment. • Ability to translate an idea or need into a completed solution or work product. Thanks & Regards, *venkat* *T2M Consulting Services Inc* 15 Corporate Place S, Suite #210, Piscataway, New Jersey 08854 Tel :732-385-5020 Ext:102 | Fax : +1 732-391-4243 | *www.t2mconsulting.com* <http://www.t2mconsulting.com/>*;* An E-Verified company |An-Equal Employment Opportunity Employer Mail: [email protected]|Gtalk*: * venkat.t2m -- You received this message because you are subscribed to the Google Groups "Hot List" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/directclienteq. For more options, visit https://groups.google.com/d/optout.
