Greetings!


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Location: Mountain view, CA

Duration: 6+ Months

Role: Contact center Infrastructure Engineer



*Job Description:*

*            Contact Center Infrastructure Engineer*

3+ years experience in design, implementation, deployment, and/or technical
support of voice infrastructure and networks

Hands-on experience with one or more Avaya systems such as 96xx phones
(H.323 and SIP), Communication Manager, Gateways, Session Manager, System
Manager, Experience Portal / Voice Portal, WebLM, Enterprise SBC (Sipera)

Proficiency in VoIP protocols such as SIP/RTP and using packet sniffers

Basic Linux skills

Hands-on experience and working knowledge in at least two of the following:

Contact center systems and components

Datacenter environments and deployments

Avaya CMS, AES, EDP

Audiocodes Mediant Gateways

Oracle/Acme SBCs

Data networking (TCP/IP, MPLS, routing protocols)

Voice and/or networking security

Network and system monitoring

Troubleshooting telephony and networking issues

Unit, system, integration, or interoperability testing

Scripting/automation

Databases

Good written and oral communications

Resourceful, can identify solutions to obstacles and keep projects moving
forward.



*Kindly share the below details for quick process:*

Full Legal Name as in Driving License/ Passport:

DOB (MM/DD/YYYY):

Current Location, City and State:

Mobile and Home Phone No:

Email ID:

US work authorization:

Highest Educational degree:

Year of Passed-out:

Overall years of experience

Currently on a project:

Willingness to relocate across US:

Passport Number:

Interview Availability:

Available to join from (Availability):

Skype Id:

Expected Hourly Rate (w2/1099/c2c)







Thanks,



N.Sivakumar

813 321 5307

[email protected]

Terminal Contacts



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