Dear Associate

Hope you are doing fine. We have an urgent requirement for *iManage
Application Support Engineer**. at **Oak Brook, Illinois,*with our client
for a long term contract role. Please go through the brief description
mentioned below and let me know if are comfortable with the  role.



*Position: iManage Application Support Engineer*

*Job Location  **Oak Brook, Illinois,*

*Duration: 3+ months*



*Job Description *



The iManage Platform Application Support position will be client-facing
member of a cross-functional team.  This person will be the primary iManage
Platform expert ensuring all business and project goals are met while also
managing the implementation of this platform. This individual will be
responsible for:

   - Work closely with project teams, support teams and business owners to
   support the iManage platform
   - Oversee the effectiveness, quality and the timeliness of project
   deliverables and support maintenance
   - Provide day to day technical administration including upgrades and
   release management, analyze log files, configuration file changes,
   installation and configuration documents (runbook), upgrade validation,
   change control, technical issue/problem resolution
   - Work with service management, deskside support, server and database
   admin teams as needed on technology upgrades, maintenance, and issue
   resolution
   - Oversee the development and maintenance of appropriate project
   technical documentation including design, configuration, installation
   - Act as an expert technical resource to development staffs in all
   phases of development and implementation process

*Required Experience *

   - Minimum 5+ years of experience in development and support activities
   on small to medium sized applications; production support; Minimum 5 years
   of experience in a senior IT support role within an IT department
   - In-depth knowledge of installation and configuration of enterprise
   level HP Autonomy iManage document management system (version 9.1 and
   above), including Autonomy's APIs and IDOL indexers, FileSite, Worksite,
   iManage Share and other custom enhancements
   - Experience implementing record retention policies; Experience with
   troubleshooting an enterprise system within a matrixed organization

·         Strong oral and written communication and presentation skills

·         Strong computer skills required including Microsoft Project,
Visio, Excel, Word and PowerPoint

·         Bachelor's Degree required





Thanks & Regards



AHMED

*Exatech, Inc.*

7588 Central Parke Blvd, Suite 307,

Mason, OH 45040

*Phone:* (513) 433-5603

*Email:* [email protected] <[email protected]>

*Web:* www.exatechinc.com

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