If it's a LIVE customer issue there's also the Emergency Support. Please read the regulations for using this service first: http://www.opensrs.org/Support_FAQ.shtml#Live_Emergency :) Charles Daminato OpenSRS Support Manager [EMAIL PROTECTED] On Mon, 14 Aug 2000, Robert Rivers wrote: > Hello, > > Although no details were included, I'm guessing this problem fixed itself the > next day. > > This is a known glitch at the root level. It adds the requested DNS but doesn't > send a response back. Our system assumes the change didn't go through but you > can't add the DNS again because the root knows that's it's already there. > Everything sorts itself out in a day. > > The only support Email address is: [EMAIL PROTECTED] > > I hope this answers your question. > > On Fri, 11 Aug 2000, Mark Jeftovic wrote: > I'm having a > client getting errors trying to set their nameserver to > ours nameservers. > They vary from "Unable to determine nameserver address > for ns1.easydns.com" > (which is very odd) or "Registry error, domain's > nameservers not updated" > > > > Anyone else? > > > > Also, I can't find the live support email addy, I thought it was > > [EMAIL PROTECTED] but it's not... > > > > -mark > > > > ---- > > Mark Jeftovic, <[EMAIL PROTECTED]> > > easyDNS Technologies Inc. http://www.easyDNS.com/ > -- > Robert Rivers > OpenSRS Technical Operations > (416) 535-0123 x1307 >
