We've improved our capability of handling system problems. This means if
a component is unreachable at a specific instant, you're notified, the
order goes into Pending, and support can pass this onto dev to see if
there's a specific error or if it was another issue.
These type of errors should be relatively rare - likely higher today as we
tweak and nudge :)
Fagyal Csongor wrote:
>
> On the live reseller interface: is this a regular error?
>
> "Order # 820652 not registered: Internal Server Error. (OPS Timeout)."
>
> - Csongor
--
Charles Daminato
OpenSRS Support Manager
[EMAIL PROTECTED]