I think what Robert was referring to was the Support group "we". Since they
all run Linux, Netscape is the browser of choice.
Our web guys use all the browsers necessary to do their job, bien sur :)
Even I've been known to use Explorer from time to time - even though I'm a
staunch Netscape supporter :)
--
Charles Daminato
Tucows Product Manager (ccTLDs)
[EMAIL PROTECTED]
Education is an admirable thing, but it is well to remember from time to
time that nothing worth knowing can be taught.
- Oscar Wilde
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Chuck Hatcher
Sent: November 14, 2000 1:55 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: IE 5.0 vs. Navigator 4.7?
Hopefully your developers do, at least occasionally for testing purposes.
----- Original Message -----
From: "Robert Rivers" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, November 14, 2000 1:15 PM
Subject: Re: IE 5.0 vs. Navigator 4.7?
Hello,
Our contact info is on the web page. www.opensrs.org
However, we can't do browser support. Needless to say, we don't use
Explorer.
On Tue, 14 Nov 2000, Dennis L.
Shreve wrote: > Ok, I went through the FAQ.
>
> The saga continues, today I discover that I cannot reach
manage.opensrs.net
> either. I have an opensrs ticket number 120058. I am still on quickstart
> but
>
> I went over to an old machine I have running in the corner which still has
> Netscape Navigator 4.7 running on it and was able to reach
> resellers.opensrs.net.
>
> Does anyone know why IE 5.0 (128 bit) should prevent my accessing these
> sites?
>
> Does anyone have a phone number that I can use to reach a real person at
> OpenSRS that can help?
>
> Thanks,
>
> Dennis ...
>
> --------------------->
>
> > -----Original Message-----
> > From: Dennis L. Shreve [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, November 13, 2000 2:34 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: Nobody home at reseller site!
> >
> >
> > This happens on resellers.opensrs.net with either http or https.
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Dennis L. Shreve
> > > Sent: Monday, November 13, 2000 1:53 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: RE: Nobody home at reseller site!
> > >
> > >
> > > All of these resolve fine except the last which redirects me to
> > > www.opensrs.net, whether I use the url or the IP address.
> > >
> > > This is getting frustrating, any more idea?
> > >
> > > Thanks,
> > >
> > > Dennis ...
> > >
> > > ------------------>
> > >
> > > > -----Original Message-----
> > > > From: WebWiz [mailto:[EMAIL PROTECTED]]
> > > > Sent: Monday, November 13, 2000 1:40 PM
> > > > To: [EMAIL PROTECTED]
> > > > Cc: [EMAIL PROTECTED]
> > > > Subject: Re: Nobody home at reseller site!
> > > >
> > > >
> > > > Hmm. Check *your* DNS setup to see if it's working OK. It
> > > resolved just
> > > > fine for me...about 5 times in a row. Just for grins, try
resolving:
> > > >
> > > > www.atlcon.net (207.159.81.63)
> > > > domains.atlcon.net (207.159.81.68)
> > > > www.tucows.com (216.40.32.36, 216.40.32.34)
> > > > rr-n1-tor.opensrs.net (216.40.33.39)
> > > >
> > > >
> > > > One other thing to check: The URL (if you're using
> > > resellers.opensrs.net)
> > > > is http://resellers.opensrs.net NOT
> > > https://resellers.opensrs.net. If you
> > > > enter the https version, you get redirected to the main OpenSRS
site.
> > > >
> > > > Finally, try going to https://rr-n1-tor.opensrs.net which is the
> > > > most direct
> > > > route to hit the resellers area and gives the comfort of having a
nice
> > > > little padlock icon displayed in the status bar of your browser :)
> > > >
> > > > Regards,
> > > > Eric Longman
> > > > Atl-Connect Internet Services
> > > >
> > > > +-------------------------------------------------------+
> > > > | Atl-Connect Internet Services http://www.atlcon.net |
> > > > | 3600 Dallas Hwy Ste 230-288 770 590-0888 |
> > > > | Marietta, GA 30064-1685 [EMAIL PROTECTED] |
> > > > +-------------------------------------------------------+
> > > > ----- Original Message -----
> > > > From: "Dennis L. Shreve" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> > > > Sent: Monday, November 13, 2000 4:25 PM
> > > > Subject: Nobody home at reseller site!
> > > >
> > > >
> > > > Trace Route shows:
> > > >
> > > > Unable to resolve target system name resellers.opensrs.net.
> > > >
> > > > Now what?
> > > >
> > > > Thanks,
> > > >
> > > > Dennis ...
> > > >
> > > > ------------------->
> > > >
> > > > > -----Original Message-----
> > > > > From: Dennis L. Shreve [mailto:[EMAIL PROTECTED]]
> > > > > Sent: Monday, November 13, 2000 12:01 PM
> > > > > To: [EMAIL PROTECTED]
> > > > > Subject: RE: FW: Is the live environment down?
> > > > >
> > > > >
> > > > > I have tried both with the same result, any additional help is
> > > > > appreciated.
> > > > >
> > > > > Thanks,
> > > > >
> > > > > Dennis ...
> > > > >
> > > > > -------------------->
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: Ken Joy [mailto:[EMAIL PROTECTED]]
> > > > > > Sent: Monday, November 13, 2000 11:53 AM
> > > > > > To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> > > > > > Subject: RE: FW: Is the live environment down?
> > > > > >
> > > > > >
> > > > > > try:
> > > > > >
> > > > > > http://resellers.opensrs.net
> > > > > >
> > > > > > (note the extra 's', completeing the URL)
> > > > > >
> > > > > > Thanks
> > > > > >
> > > > > > Ken
> > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: [EMAIL PROTECTED]
> > > > > > > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > > Dennis L. Shreve
> > > > > > > Sent: November 13, 2000 2:48 PM
> > > > > > > To: [EMAIL PROTECTED]
> > > > > > > Subject: RE: FW: Is the live environment down?
> > > > > > >
> > > > > > >
> > > > > > > Hi all.
> > > > > > >
> > > > > > > I haven't been able to to load reseller.opensrs.net for two
> > > > > > days, this is
> > > > > > > the error I get:
> > > > > > >
> > > > > > > Cannot find server or DNS Error
> > > > > > > Internet Explorer
> > > > > > >
> > > > > > > OpenSRS says every thing is fine, what's up, anyone know?
> > > > > > >
> > > > > > > Dennis ...
> > > > > > >
> > > > > > > ------------------->
> > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > [mailto:[EMAIL PROTECTED]]On Behalf Of lance
> > > > > > > > Sent: Monday, November 13, 2000 10:58 AM
> > > > > > > > To: Frank Lemire
> > > > > > > > Cc: [EMAIL PROTECTED]
> > > > > > > > Subject: Re: FW: Is the live environment down?
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > When it fails to connect, the address left in the browser
> > > > window is
> > > > > > > > https://tor.opensrs.net/resellers
> > > > > > > >
> > > > > > > > ???
> > > > > > > >
> > > > > > > > rr-n1-tor.opensrs.net/~vpop/resellers/ works (thanks) so I
> > > > > think that
> > > > > > > > there may be something wrong with your re-direct ;(
> > > > > > > >
> > > > > > > > Regards
> > > > > > > > Lance
> > > > > > > >
> > > > > > > > On Mon, 13 Nov 2000, Frank Lemire wrote:
> > > > > > > >
> > > > > > > > >
> > > > > > > > > tor.opensrs.net ? where did you get that from ?
> > > > > > > > >
> > > > > > > > > it's rr-n1-tor.opensrs.net - and it is up and fully
> > > > > > reachable from my
> > > > > > > > > testing.
> > > > > > > > >
> > > > > > > > > resellers.opensrs.net is an invisible redirect to
> > > > > > > > > rr-n1-tor.opensrs.net/~vpop/resellers/ for your
reference.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > On Mon, 13 Nov 2000, lance wrote:
> > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > I havent been able to get on to it all day.
> > > > > > > > > >
> > > > > > > > > > Can get on to http://resellers.opensrs.net
> > > > > > > > > >
> > > > > > > > > > Then it fails to connect to
> > > https://tor.opensrs.net/resellers
> > > > > > > > > >
> > > > > > > > > > traceroute to tor.opensrs.net (216.40.33.44), 30
> > > hops max, 40
> > > > > > > > byte packets
> > > > > > > > > > 1 chel-access-1-fma.router.telinco.net (212.1.130.254)
> > > > > > > > 0.517 ms 0.452
> > > > > > > > > > ms 0.443 ms
> > > > > > > > > > 2 chel-border-2-g4-0-0.router.telinco.net
> > (212.1.133.211)
> > > > > > > 0.727 ms
> > > > > > > > > > 0.597 ms 0.584 ms
> > > > > > > > > > 3 212.74.111.142 (212.74.111.142) 1.343 ms 1.529 ms
> > > > > 1.317 ms
> > > > > > > > > > 4 212.74.111.138 (212.74.111.138) 7.331 ms 7.345 ms
> > > > > 7.519 ms
> > > > > > > > > > 5 nyc3.wol-uk.nacamar.net (194.162.254.228) 87.643 ms
> > > > > > 85.261 ms
> > > > > > > > > > 86.114 ms
> > > > > > > > > > 6 chi1.nacamar.net (194.112.31.86) 90.031 ms
> > 101.903 ms
> > > > > > > 93.328 ms
> > > > > > > > > > 7 206.220.243.157 (206.220.243.157) 114.607 ms
> > > 120.795 ms
> > > > > > > > 112.430 ms
> > > > > > > > > > 8 bbr02-g1-0.okbr01.exodus.net (216.34.183.66)
> > 110.981 ms
> > > > > > > > 111.185 ms
> > > > > > > > > > 114.087 ms
> > > > > > > > > > 9 bbr02-s0-0.trnt01.exodus.net (209.1.169.62)
> > 129.098 ms
> > > > > > > > > > bbr02-s3-1.trnt01.exodus.net (216.32.173.245) 128.801
ms
> > > > > > > > > > bbr02-s0-0.trnt01.exodus.net (209.1.169.62) 125.887 ms
> > > > > > > > > > 10 64.39.64.65 (64.39.64.65) 131.153 ms 130.268 ms
> > > > > 131.566 ms
> > > > > > > > > > 11 64.39.64.18 (64.39.64.18) 132.888 ms 167.569 ms
> > > > > 137.310 ms
> > > > > > > > > > 12 64.39.68.242 (64.39.68.242) 144.279 ms 137.431 ms
> > > > > > 133.071 ms
> > > > > > > > > > 13 * * *
> > > > > > > > > > 14 * * *
> > > > > > > > > > 15 * * *
> > > > > > > > > > 16 * * *
> > > > > > > > > > 17 * * *
> > > > > > > > > > 18 * * *
> > > > > > > > > > 19 * * *
> > > > > > > > > > 20 * * *
> > > > > > > > > > 21 * * *
> > > > > > > > > > 22 * * *
> > > > > > > > > >
> > > > > > > > > > contrast with :-
> > > > > > > > > >
> > > > > > > > > > traceroute to resellers.opensrs.net
> > (216.40.33.39), 30 hops
> > > > > > > > max, 40 byte
> > > > > > > > > > packets
> > > > > > > > > > 1 chel-access-1-fma.router.telinco.net (212.1.130.254)
> > > > > > > > 0.539 ms 0.459
> > > > > > > > > > ms 0.449 ms
> > > > > > > > > > 2 chel-border-2-g4-0-0.router.telinco.net
> > (212.1.133.211)
> > > > > > > 1.004 ms
> > > > > > > > > > 0.651 ms 0.603 ms
> > > > > > > > > > 3 212.74.111.142 (212.74.111.142) 1.505 ms 1.351 ms
> > > > > 1.402 ms
> > > > > > > > > > 4 212.74.111.138 (212.74.111.138) 7.514 ms 7.515 ms
> > > > > 7.808 ms
> > > > > > > > > > 5 nyc3.wol-uk.nacamar.net (194.162.254.228) 126.955
ms
> > > > > > > 126.845 ms
> > > > > > > > > > 130.185 ms
> > > > > > > > > > 6 chi1.nacamar.net (194.112.31.86) 184.833 ms
> > 179.771 ms
> > > > > > > > 184.358 ms
> > > > > > > > > > 7 206.220.243.157 (206.220.243.157) 199.363 ms
> > > 194.417 ms
> > > > > > > > 184.123 ms
> > > > > > > > > > 8 bbr02-g1-0.okbr01.exodus.net (216.34.183.66)
> > 183.897 ms
> > > > > > > > 185.639 ms
> > > > > > > > > > 188.144 ms
> > > > > > > > > > 9 bbr02-s0-0.trnt01.exodus.net (209.1.169.62)
> > 210.364 ms
> > > > > > > > > > bbr02-s3-1.trnt01.exodus.net (216.32.173.245) 209.358
ms
> > > > > > > > > > bbr02-s0-0.trnt01.exodus.net (209.1.169.62) 220.791 ms
> > > > > > > > > > 10 64.39.64.65 (64.39.64.65) 232.566 ms 235.446 ms
> > > > > 237.390 ms
> > > > > > > > > > 11 64.39.64.18 (64.39.64.18) 241.626 ms 231.987 ms
> > > > > 226.522 ms
> > > > > > > > > > 12 64.39.68.242 (64.39.68.242) 240.452 ms 240.842 ms
> > > > > > 233.722 ms
> > > > > > > > > > 13 216.40.33.70 (216.40.33.70) 245.029 ms 339.230 ms
> > > > > > 288.134 ms
> > > > > > > > > > 14 rr-n1-tor.opensrs.net (216.40.33.39) 286.363
> > > ms 284.637
> > > > > > > > ms 265.822
> > > > > > > > > > ms
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > On Mon, 13 Nov 2000, Robert Rivers wrote:
> > > > > > > > > >
> > > > > > > > > > > The system is working normally. Please report any
> > > > troubles to
> > > > > > > > > > > [EMAIL PROTECTED]
> > > > > > > > > > >
> > > > > > > > > > > Please include your diagnostics. Traceroutes, etc..
> > > > > > > > > > >
> > > > > > > > > > > Please don't reply to me directly. I'll just
> > bounce it to
> > > > > > > > Support so no one
> > > > > > > > > > > can jump the queue.
> > > > > > > > > > >
> > > > > > > > > > > Thanks
> > > > > > > > > > >
> > > > > > > > > > > On Mon, 13 Nov 2000, Dennis L. Shreve wrote: >
> > > > > > > > > > > > Is anyone having trouble this morning?
> > > > > > > > > > > >
> > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > > From: Dennis L. Shreve [mailto:[EMAIL PROTECTED]]
> > > > > > > > > > > > Sent: Monday, November 13, 2000 9:45 AM
> > > > > > > > > > > > To: rrivers
> > > > > > > > > > > > Subject: RE: Is the live environment down?
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > > Still down from here!
> > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > > > [mailto:[EMAIL PROTECTED]]On Behalf
> > > > Of rrivers
> > > > > > > > > > > > Sent: Sunday, November 12, 2000 4:34 PM
> > > > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > > > Subject: RE: Is the live environment down?
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > > Hello,
> > > > > > > > > > > >
> > > > > > > > > > > > Apparently there was a high load issue for a
> > > few hours.
> > > > > > > > > > > >
> > > > > > > > > > > > Thanks to Chuck who told Emergency Support and got
> > > > > > > > people working on the
> > > > > > > > > > > > issue!
> > > > > > > > > > > >
> > > > > > > > > > > > Works for me now. Let us know if you're still
> > > > > > having trouble.
> > > > > > > > > > > >
> > > > > > > > > > > > At 01:38 PM 12/11/00 -0800, Dennis L. Shreve
wrote:
> > > > > > > > > > > >
> > > > > > > > > > > > Same here!
> > > > > > > > > > > >
> > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > > > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > > > > > > Philip Clever
> > > > > > > > > > > > Sent: Sunday, November 12, 2000 11:30 AM
> > > > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > > > Subject: Is the live environment down?
> > > > > > > > > > > >
> > > > > > > > > > > > I cant get the login page to load.
--
Robert Rivers
OpenSRS Technical Operations
(416) 535-0123
