I agree that the RSP should be notified when a domain is transferred to
another Registrar (and to another RSP). It is important for us to be kept
in the loop so that we can properly service the customer.
I also agree that transferred domain names should not continue to appear in
the Reseller Interface "as valid and in-force." However, I would like a
record of the transferred domain name to remain available in the Reseller
Interface, for audit trail purposes. We should be able to tell, at first
glance, which domains are in-force and which have been
transferred. Perhaps a note in the comments section of the record could
say "transferred on nn/nn/nn to XYZ Registrar or RSP". Perhaps, too, the
transferred away domains would appear under a new link on the Reseller
Interface, such as "Transferred Away" or something.
FWIW
At 10:41 AM 1/13/01 -0500, Chuck Hatcher wrote:
>Apparently not many think this is a problem (yet). As much as NSI has been
>maligned for improper billing, I hate for OpenSRS RSP's to get a reputation
>for doing the same thing.
>
>The knowledge that at least one domain currently listed in my reseller
>interface is no longer registered with OpenSRS has been worrying me, so I
>decided I needed to find out if there were others. I modified a whois
>script to check whois.crsnic.net for all the domain names listed in my
>reseller interface. (I sure wish there was an easy way to export from that
>list... but I digress.) The results are just as I feared - there were
>others.
>
>There are currently 12 domains listed in my reseller list which have been
>moved to other registrars (8 different registrars!). I could easily have
>billed these people for renewals based on the fact that they are still on my
>reseller list, with the original (outdated) expiration dates, and I have
>never received any notice of a registrar transfer. At the least, this would
>have led the end-user to believe I don't know what's going on (true in this
>case).
>
>I think this is a real problem, affecting many, if not most, RSP's, and that
>we need a solution. How about:
>
>1. Update the database when a domain is transferred to another registrar, so
>that the domain is no longer listed in the reseller list..
>
>2. Notify the RSP when a domain is transferred to another registrar.
>
>3. Implement a process that periodically checks the database for accuracy
>against the registry.
>
>Anyone else have any ideas?
>
>
>----- Original Message -----
>From: "Chuck Hatcher" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Tuesday, January 02, 2001 10:33 AM
>Subject: Domain Transferred Away from OpenSRS Still In Reseller List
>
>
> > One of my clients transferred the domain name "soundfx.com" from OpenSRS
>to
> > Register.com on December 7. The registry whois shows register.com as the
> > current registrar, and whois.register.com shows my client as the owner and
> > the expiration date as May 30, 2002. The problem is that the domain name
>is
> > still listed in my OpenSRS reseller interface with an expiration date of
>May
> > 30, 2001.
> >
> > It is only by accident that I discovered the registrar change, so I don't
> > know if there are other domains in my reseller interface which are no
>longer
> > registered with OpenSRS. With renewal time coming up soon, I do NOT want
>to
> > bill clients for domain names they have moved away from me! There has
>been
> > a lot of talk about NSI billing for domain names which are no longer
> > registered with them, and it is generally viewed as negligent, if not
> > fraudulent. At the very least it is unprofessional. I feel I am in
>danger
> > of doing the same thing.
> >
> > Is there a process in place to reconcile the OpenSRS database with the
> > shared registry? If so, how often does it happen (i.e. how long after a
> > registrar transfer could a domain name still appear in the RWI)?
> >
> > Because of the way OpenSRS implements whois, querying the registry whois
> > first, the problem doesn't show up there. But I don't want to check the
> > whois for every domain name prior to billing for renewal!
> >
> > Is it possible register.com did not notify OpenSRS prior to transferring
>the
> > domain? This would be even more frightening.
> >
> > I hope this is just one isolated glitch in the system, but I fear it may
>be
> > more widespread.
> >
> > Chuck Hatcher
> >
> >
----
Don Brown - Dallas, Texas USA Internet Concepts, Inc.
[EMAIL PROTECTED] http://www.inetconcepts.net
PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049
Providing Internet Solutions Worldwide - An eDataWeb Affiliate
----
