Just for everyone's information, the problem I described below, the OpenSRS
system not correctly retrieving .CA domain name profile information for
previously registered .CA domain names, has apparently been fixed. I just
tested it a few minutes ago... Thanks Tucows.

And you'll also get some slight enhancements to the RWI next time you log
in.

-- 
John Keegan
[EMAIL PROTECTED]
http://RackShare.com


> From: "Ken Joy" <[EMAIL PROTECTED]>
> Date: Fri, 19 Jan 2001 11:26:45 -0500
> To: "John Keegan" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Subject: RE: .CA Owners registering with an existing username: not working?
> 
> Ahh...I see. I've recreated your problem, and I'm following up on it..
> 
> More to come.
> 
> Thanks
> 
> Ken
> 
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]]On Behalf Of John Keegan
>> Sent: January 19, 2001 10:08 AM
>> To: Ken Joy; [EMAIL PROTECTED]
>> Cc: [EMAIL PROTECTED]
>> Subject: Re: .CA Owners registering with an existing username: not
>> working?
>> 
>> 
>>> Explanation 1) If you are using the username, password and
>> domain from an
>>> EXISTING OpenSRS profile, then you should use the Preveious
>> Domain, Username
>>> and Password fields in the RWI order form to recall the
>> information you'd
>>> like (I just tested this in LIVE before sending this email).
>> Don't use the
>>> 'Existing .CA Name Section'; again, that feature was intended to pull
>>> information from CDNNET to facilitate 'pre-registrations'.
>> 
>> I'm not referring to the RWI, actually, I am referring to live
>> registration
>> systems driven by reg_system.cgi.
>> 
>>> Explanation 2) You can only use the 'Existing .ca Domain' feature if the
>>> name you are recalling information from existed in the old
>> CDNNET database,
>>> and has NOT been succesfully pre-registered with CIRA. Once
>>> pre-registrations are over, we're going to remove this feature
>> (as it simply
>>> is no longer useful)
>> 
>> Again, I am referring to live registration systems driven by
>> reg_system.cgi.
>> The customer only knows that 1) he has registered a domain with us before
>> and 2) the system is asking for the previously registered domain. When he
>> enters the requested info, the error is returned.
>> 
>>> 3) OverArching Reason which render 1/2 largley irrelvent:
>>> 
>>> AFTER you submit the domain registration order, your
>> client/registrant will
>>> receive an email asking whether they want to proceed with the
>> Registration
>>> as a new registrant (in which case any information included in the order
>>> will be used) or to use an existing CIRA registrant profile, in
>> which case
>>> they enter the existing .ca name at that point.
>> 
>> The customer does not actually get to submit an order, they get the error
>> "Your are using wrong interface to get all domain info for ..." and walk
>> away.
>> 
>>> I hope this clear things up; again, this will all be much less
>> complicated
>>> once pre-regsitrations are gone!
>> 
>> No, it doesn't clear it up yet... I am reasonably sure that this worked
>> previously, it seems to have broken sometime in the recent past.
>> I am trying
>> to test this now in the test/rite environment but a newly registered .ca
>> name is stuck in Orders In Progress as "Waiting For Registry
>> Response". Why
>> would a domain in the test/rite environment be waiting for any
>> response from
>> the registry?
>> 
>> --
>> John Keegan
>> [EMAIL PROTECTED]
>> http://RackShare.com
>> 
>> 
> 

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