At 08:57 AM 5/6/01 -0400, Jo Shea - Danjo Creations wrote:
>What is the best way to make sure my email gets read (and acted on) by staff
>*tomorrow*? and not just assigned another ticket number and put in queue?
>This name expires on Wednesday and I discovered a clerical error that is
>probably preventing its RSP-RSP transfer. Should I phone in the a.m. and get
>the email address of the person I am speaking to and send it directly to
>him/her? I would never abuse the privelage, but can I send it to one of you
>OpenSRS folks who monitor this list?
A good question - I would say that if you have a time sensitive issue, you
are best served to give us a call. I will see if the support department can
come up with a better more formal way. Obviously, this is a bit of a real
tricky issue - anytime you offer a system for getting to the front of the
line, you open the door for abuse and error. Suggestions, are welcome.
Regards,
sA
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
