On Sat, 22 Jul 2000, Charles Daminato wrote:

> Only one year is added to a domain during transfer.  If he paid NSI for a
> domain that no longer resides on their Registry, he can request a refund
> for payment for services not rendered.
> 
> As for the expiration date(s), I'd have to find the domain name to find
> out why the date lost a day or two to be sure.

use bellacoola.com as an example if you want... we had exactly the same
thing happen. I don't know if the client has recovered his funds from
netsol. the day of the expiry changed from the 12th to the 9th...

you might want to keep ken joy up to date on these... he seems to be
interested in the netsol screwups :-)

> 
> Charles Daminato
> OpenSRS Support Manager
> [EMAIL PROTECTED]
> 
> On Sat, 22 Jul 2000, Josh Levine wrote:
> 
> > One of my clients waited until the last minute (two days before the
> > domain expired) to initiate a transfer away from NSI.  After it wasn't
> > complete in a day, he paid NSI $35 online to renew it.  The next day,
> > the transfer went through, but only one year was added on to the domain
> > (instead of two).  Anyone know if there is anything he can do?
> > 
> > Also, he said origianly that the NSI whois had an expiration date of
> > July 20th, and now it has an expiration date of July 17th; anyone know
> > why it would lose a couple of days?  The creation date is July 19th...
> > 
> > Thanks for your help!
> > 
> > ==Josh Levine
> > 
> 

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