We purchased a plesk server and found a couple of typos in their web pages
that render service unusable for transparent redirects.
None of their pages are customisable and the source html are encrypted. We
were less than statisfied when the domain forward feature web pages's
javascript check rejected the ~ character, preventing all ~/home pages from
using transparent redirect. Instead of fixing it, (an HTML page) they told
us to upgrade the entire package on a running server. (Would not any
prudent person patch the page instead?) Worse - they knew of the "bug" for
months and never told anyone. If you like being powerless to customise your
hosting offerings, this is it. If it were not for the fact that there were
already a few  accounts on it, we would have choosen to wait to purchase it.


As a sysadmin, typing data into several forms, several to dozens of times a
day, is worse than running a script. We stayed with our own scripts which
configure a Virtual Host account in 30 seconds, including generating setup
instructions as well as passwords and mailing them to the client. Plesk has
no cli scripts and seem to endorse valueweb in their demo site,
domainsforfree.
Plus, our scripts can be called (via SSH) from our billing package,
ISPeasy, making account creation/deactivation controllable by plain old
office personnel,we do  not need geeks to do that anymore...

We were considering to use plesk to control our custom built dedicated
servers, but our current clients all preferred our current system of
scripts and menus.


Regards

Bill Laakkonen
At 07:00 PM 8/25/00 +0800, you wrote:
>Hi
>
>My company is currently experimenting with Plesk (http://www.plesk.com) and
>it seems to be quite a nifty collection of scripts to automate the entire
>web hosting process.
>
>Cheers
>
>Caleb Kow
>[EMAIL PROTECTED]
>http://www.fusionserve.com
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]]On Behalf Of Bruno Carlos
>Sent: Friday, August 25, 2000 5:27 PM
>To: [EMAIL PROTECTED]
>Subject: Web Hosting Software
>
>
>Anyone knows of any good software to administer a Web Hosting company where
>our clients can change most of  things like e-mail, dns, ftp account
>management, etc?
>
>I'm looking for something like Positive Software H-Sphere. It is a nice
>package but I want to see other software in the same area so that I can
>compare though I haven't found any.
>
>I think the new version will even support openSRS.
>
>You can take a look of the type of stuff  I'm talking about in their web
>site at  http://www.psoft.net/
>
>Thanks...
>
>
>
>
>
>

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