This is no way intended to "stir up" trouble, I just wanted to pass on my observations. I've sent this off to support, but I figured I'd post a revised version here for all who care to read : we can reproduce the error faithfully now. criteria for FAILING: 1. pre-register while upgrading from a 3rd level (domain.xx.ca) to a 2nd level (domain.ca) 2. choose to discard the 3rd level name after the upgrade is complete. 3. get a message from support with domain.ca as the key for the domain (notice the lack of .xx.ca) 4. get the "Whois response:Domain does not exist" error from the page https://rr-n1-tor.opensrs.net/preregcira/index the registration will also fail if you use the "second password" sent for the .ca order (you get 2 passwords / emails on an upgrade) that's cus its trying to lookup the .ca and not the .xx.ca in the whois database it SHOULD be sending the .xx.ca in the message as the domain because you cant pre-register a non existent name. criteria for PASSING: 1. pre-register while upgrading from a 3rd level (domain.xx.ca) to a 2nd level (domain.ca) 2. choose to KEEP the 3rd level name after the upgrade is complete. 3. get a message from support with domain.xx.ca as the key for the domain 4. upgrade works perfectly Thats OpenSRS's bug to fix, as for CIRA as of 4:00pm MDT they seem to have died... the pre-reg script give the famed "document contains no data" error. I've said before if they'd just "unpretty" the pages by removing the graphics and the redundant 350+KB agreement from the confirmation page, (its been agreed to already on the RSP's site) the load on the server(s) would be reduced... Mark.
