Might be, because I am running on a RaQ3 as well...

Taco Scargo
Direct5 Internet Services
-
----- Original Message -----
From: "Jim Carey" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, January 10, 2001 7:56 AM
Subject: RE: Manage.cgi Script failure following Full Access authorization


> Same here - I am on a RAQ - is that a possible common thread
>
> Jim Carey
> www.OZbcoz.com
>
> > I had a similar problem and fixed it by commenting out any lines that
use
> > the warn command.
> >
> > Give it a try. I am currently working with the OpenSRS support team to
see
> > why on some installations this happens.
> >
> > Taco Scargo
> > Direct5 Internet Services
> > -
> > ----- Original Message -----
> > From: "supp ort" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;
> > <[EMAIL PROTECTED]>
> > Sent: Wednesday, January 10, 2001 2:45 AM
> > Subject: Re: Manage.cgi Script failure following Full Access
authorization
> >
> >
> > >
> > >
> > >
> > > We are having similar problems, we upgraded from version 2.2 to 2.3
> > > everything works fine except manage.cgi giving the 500 server error.
> > >
> > > Sven van Heerden
> > > SnAkebrothers Web Enterprise
> > >
> > > >From: WTrachtman To: [EMAIL PROTECTED] Subject:
> > Manage.cgi Script
> > > >failure following Full Access authorization Date: Tue, 09 Jan 2001
> > 19:17:21
> > > >-0500
> > > >
> > > >
> > > >I am a new OpenSRS RSP, who just installed and successfully
> > ran both the
> > > >reg_system.cgi and manage.cgi scripts well enough to execute
> > and pass the
> > > >"full access" test on Sunday. Shortly following the submission of the
> > test
> > > >results, about the same time as I received the "Full Access Complete"
> > > >message from the folks at "Team OpenSRS", the manage.cgi script has
> > stopped
> > > >working properly. The "reg_system" script still works just
> > fine, but the
> > > >"manage.cgi" script gives a "500-server error" if and only if
> > the correct
> > > >domain name, userID and Password are supplied for domains
successfully
> > > >registered in the test-server environment. If any of these three
items
> > are
> > > >entered incorrectly, the manage script gives the proper error message
> > > >rather than the 500-server error. Because this is a virtually hosted
> > > >account installation, I can't access the system error logs, so it is
> > > >difficult to get complete error message info. Setting the
> > "debug" flag to
> > 1
> > > >for the manage script in the config file does not seem to have any
> > effect.
> > > >Otherwise redirecting error output to the browser gives a large list
of
> > > >errors similar to :
> > > >
> > > >Undefined value assigned to typeglob at
> > /mydirectory/lib/cgi-lib.pl line
> > > >57.
> > > >
> > > >and
> > > >
> > > >/mydirectory/lib/OpenSRS/XML_Client.pm line 795, line 1.
> > > >
> > > >FYI, I am using the new version 2.3 client script package.
> > > >
> > > >Although I have created a new "private-key", both in the "live" and
> > "test"
> > > >environments, this does not seem to cure the problem. Everything was
> > > >working just fine on Sunday prior to my OpenSRS account status
changing
> > > >from "TEST" to "LIVE" (terminology per the congratulation message
from
> > > >Opensrs).
> > > >
> > > >I am still pointing to, and using, the test system, since I want to
get
> > > >this resolved prior to really going "live".
> > > >
> > > >Is there anything special associated with the passing of the "full
> > access"
> > > >test and changing to "live" status at the OpenSRS side which might be
> > > >causing the problem with the manage.cgi script? I am in the process
of
> > > >trying to "reverse-engineer" the manage.cgi and related scripts to
see
> > what
> > > >may be causing the problem, but if there is something simple I am
> > > >overlooking, I would appreciate any pointers.
> > > >
> > > >If the IP address for the server access (which is one of the things
> > > >presumably added when going "live") were incorrect, would this
> > not simply
> > > >give an authorization failure, or other error message rather than the
> > > >500-server error? Is this parameter even used in the test-system
> > > >environment?
> > > >
> > > >Is there anything simple which I am supposed to reconfigure once I
have
> > > >been approved for full access which would make the manage.cgi
> > script stop
> > > >functioning while the reg_system.cgi script continues to work
> > just fine?
> > > >
> > > >I did review the message list archives, and it seems that others are
> > having
> > > >difficulties with the manage.cgi script, but I saw no
> > resolutions posted.
> > > >
> > > >Any insights from those who may already have gone through this would
be
> > > >greatly appreciated.
> > > >
> > > >Thanks in advance for any help. Warren Trachtman http://www.wstco.com
> > > >[EMAIL PROTECTED]
> > > >
> > >
> >
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>
>

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