I'm not pleased with the additional step for transfers out of OpenSRS. (One
such enhancement is introducing a confirmation stage when domains are being
transferred away from OpenSRS)
It also prevents the transfer away from the losing registrar of the domain
name if the client has changed his email address without updating his
records. I know the client should keep their email addresses current, but
we operate in the real world where clients do things such as this. And
these same clients are the ones that can't remember their username or
password.
Register.com uses this process and it creates additional problems in that
the client must recognize the email for what it is and then take action. We
have found that most clients do not recognize what is going on and we must
initiate a second transfer request, which tees off the client.
As you have stated on numerous occasions, the rules only require the gaining
Registrar to verify the transfer. Why are you adding additional steps in
the process when you have knocked other registrars for doing the same thing
in the past?
Is OpenSRS losing so many domains due to transfers that you are trying to
slow the loss down?
This requirement that the client must respond to an email prior to transfer
gives Register.com a black eye with the client, as we make sure the client
understands the problems, delay and additional steps were caused by
Register.com policies, not by us.
We are advising our clients that the regulations don't require the client to
tell the losing registrar anything, nor reply to any email. Quite frankly,
we are advising our clients to file a complaint with ICANN over the
Register.com policy each time this happens, we would hate to see those same
type of complaints filed against OpenSRS.
Does OpenSRS want this same type of reputation?
Don't get me wrong. I like the idea of notifying the RSP about the
transfer and giving them a chance to regain the confidence of the client. I
just don't like the idea of not doing the transfer if the client does not
respond to your email approving the transfer.
I believe that the transfer should occur at the end of the five days unless
the client notifies you to cancel the transfer request. From my viewpoint,
this is a more honest use of the notification process, not the sneaky
underhanded type of negative action that says if the client does not respond
yes, we will not transfer the domain.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of William X. Walsh
Sent: Friday, March 09, 2001 3:33 PM
To: Ken Joy
Cc: [EMAIL PROTECTED]
Subject: Re[2]: Switching RSP
Hello Ken,
Friday, March 09, 2001, 8:33:46 AM, Ken Joy wrote:
> Automated RSP to RSP transfers are coming shortly....see
> http://partner.tucows.com/tribune/bestbus.html for the scoop.
I like the policy Ken. It's very well thought out.
I'm just not very pleased with the vague wording of:
"support transfers in 2001"
That could mean December 31st.
This was needed before the 1st renewals went in, really.
--
Best regards,
William mailto:[EMAIL PROTECTED]
