> I see what you are saying, however, the situation is that we
> started out by
> our domains for our customers from an opensrs reseller. We now
> have our own
> reseller account and want to bring all the domains over to join
> our existing
> ones on our reseller account. If we were to charge our customers for this
> (most of whom have over 1 year left to run) how would we explain
> it to them?
> At best we would look unprofessional.
I see. This is probably one justification for reseller to reseller transfers
that was not considered fully. You could consider waiting for the domains
expiry date? I'm sure you've already considered that option....
> Ah, so what you are saying is that because you were to busy to
> cope with the
> backlog we couldn't get our transfers done by the old system for free?
Yes.
Thanks,
Ken
>
> Regards, Russell
>
> P.S. These comments are not directed at any individual, I just wish to
> understand why these changes have happened and how we have lost
> out so badly
> because of them.
>
