Emailing org/com/net all amount to the same thing. It's the same MX, same
sendmail setup, same aliases, it won't matter at all (always been this way).
The fact that you didn't get a response one day and did the other could mean
that the responder was temporarily disabled. Our older ticketing system
(which is being deprecated completely in a week or so) had problems with
other autoresponders, which would cause "wars", and subsequently billions of
tickets. We have to disable the autoresponder from time to time to
alleviate this. Our new system (which is in use, just waiting to kill the
old one) works better at this, and you should in the future always get
responses.
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brian Backland
> Sent: July 6, 2001 11:54 AM
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]
> Subject: Re: Support not responding
>
>
> I sent an email to support this past Tuesday and haven't received a
> response either, not even an auto-response. So I went back to the Sent
> Box in my email software to check the email. I had sent it to
> [EMAIL PROTECTED] I decided to resend the email, only this time I
> addressed it to [EMAIL PROTECTED] Within a few minutes I had
> received the auto-response with the ticket number. Hmmm, .org .com,
> guess I'll have to watch that in the future....
>
> May I suggest forwarding [EMAIL PROTECTED] to [EMAIL PROTECTED]? If
> that is already in place, then something may not be working quite
> right...
>
> --
>
> Regards,
> Brian Backland
> Backland Communications Inc.
> 705-725-7725
> [EMAIL PROTECTED]
>
> [EMAIL PROTECTED] wrote:
> >
> > Hello Ivan!
> >
> > Ivan Crnkovic wrote:
> > >
> > > Michael,
> > >
>
> ETC....
