At 12:13 PM 8/17/01 -0400, [EMAIL PROTECTED] wrote:
>In general, how long does it take for credits to post to your account if you
>fax over a credit card form? I faxed one over yesterday around Noon ET and
>haven't seen the credits show up in my account yet. If I recall in the past,
>once I had to actually follow up to make sure it happened, and the other
>times it seemed to happen a lot quicker than it seems to be taking this
>time....
They are generally processed within a couple of ET business hours. I just
checked with the payments folks, and they are all caught up right now (no
backlog), so you may want to fax it in again as it appears it never made it
here.
You can also contact them on 1-800-371-6992 or [EMAIL PROTECTED] .
sA
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
