invalid email

[Kirk Fletcher]

I know this has been discussed, but looking through the archives,
I can't see what the definitive solution is.

A client (domain registered with OpenSRS through us) forgot his
password - but has the wrong email address.  How do I change the
email address so he can get the password?  Do I just send a mail
to support?  Because that'd take a couple days for them to even
see the message.

Kirk