Paul Andersen wrote: > > > I just transferred a domain from another CIRA registrar to OpenSRS for a > > client... it worked marvellously and it was done almost immediately. > > It actually used to be pretty cruddy. The registrars group did a lot of > work with CIRA to streamline the process.
That's what I remember -- a few months ago it was going to cost the same as an annual registration, w/o adding a year to the registration. > We are currently working on the text that is sent in the e-mails so that > real people can understand what they say. I hope that you're working on all of the CIRA letters then -- these ones were no more or less cryptic than the rest of them. > > This is the first (and probably the last) time I can actually say CIRA did > > something right! > > I really don't think this is a fair comment. CIRA has worked very hard to > try and make sure that the system works well while protecting the > stability of the registry. I think it is a fair comment. I have not seen anything else done right at CIRA. I have seen the renewal date removed from the public whois (now I have to spend eons going to the CIRA web site whois just to verify this). I have also seen customers *cancel* their domain registration due to the several-hundred clause contract that they must approve on CIRA's site during the application process. I have seen legitimate modification requests not happen because CIRA insists on sticking their finger in the pie (or is it their face?). I have also seen customers shying away completely from the .ca because it is so expensive. Like the gTLD registries, CIRA has chosen to adopt the multiple registrar model. However the registrars are not given the authority or trust that they should be. This means keeping track of two things: the account ID and password at the registrar (so you can submit changes) and the account ID and password at CIRA (so you can tell them you really want to make these changes. I honestly believe that this is the source of many a headache -- right now I'm trying to change the admin contact on a domain. I have access to the registrar's interface, but I don't have the CIRA account/password. Unfortunately, the old e-mail address for the admin contact has expired, so I can't just get the CIRA account info sent to it, even though *I know I really really want to do this.* Now I'm left with two options: get the old account at another ISP reactivated, probably costing money, or bother my client, who is a very busy person, to get him to sign a piece of paper I can fax to CIRA to get the modification made. Obviously, neither is appealing. > It is important to understand that CIRA needs to be very careful regarding > liability and such. Canadian laws differ from US ones and there and it is > very important the registry indemnify (sp?) itself from any legal > proceedings since that could put the registry at risk. I believe this could be done a number of other ways -- including adding a clause to the contract that we have to put on our site that the user must bind themselves to in order to register a domain. This is how it is done for the gTLDs, no? And those must not only withstand US law, but international law. > dot-CA isn't dot-COM. Don't knock it because it doesn't choose to work the > same way. There are also a lot of things that you as a reseller can help Hmmm... you mean we might be able to reduce the bureaucracy a little? That would drop costs, which would hopefully reduce the price that I have to pay to get one, which would drop the cost of the domain, and hence attract more customers. > with. Right now CIRA is trying to deal with the issue of resellers and we > want to get that 'right'. I would suggest you keep up with this issue. It > was discussed earlier in this group. I subscribed to that list as soon as I saw it pop up. So far: no traffic. -kb -- Kris Benson ABC Communications +1 (250)612-5270 x14 +1 (888)235-1174 x14
