We're looking into this issue; however we've never been able to allow
high-ascii characters in contact information (must be encoded as an "'"
type string) since XML::Parser (a part of the XML API) doesn't handle high
ascii very well.

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of GaGaDomain
Sent: December 30, 2001 9:58 AM
To: discuss-list
Cc: [EMAIL PROTECTED]
Subject: Re: sorry for resending this, but could anyone help out?


dang.. this problem is causing a noticable decline in our domain
registrations as many of our customers register korean domains

we have currently blocked all multi-lingual domain registrations on our
site.. i can't believe opensrs is taking so long to fix this. i reported
this to technical support a few hours after opensrs servers moved.

i just found another bug... it seems even if you register a normal engligh(<
127 ASCII) domain using a profile with a multi-lingual domain(UTF8 - korean)
opensrs spews out the same Invalid XML or unsupported high-end ASCII error.

anyone from opensrs care to tell me why and if any steps are being taken to
fix this??

thanks,
GaGaDomain
Michael Park
----- Original Message -----
?? ??: GabrielPinchevsky
?? ??: ???
?? ??: 2001? 12? 30? ??? ?? 3:19
??: Re: sorry for resending this, but could anyone help out?


I am agree with this comment,

high-asci characters was working well

in the contacts information before system move

but I made a proof today and it is not working now.



I also want to comment that some tech support people

are not so good as we need

because I received the same response

that David Sanchez about five months ago (june 8)

("Only ASCII characters are allowed in the contact information for

domains")

by someone called Frank in tech support

but I just changed some code to use race module

and it worked. But at this momment it doesn't



When I received this response from tech support

it really disapointed me because

it was really easy to resolve but...



I really need this non-ascci chars functioning

because I serve latin people

at it will be terrible for my business.

I hope tech support people grow or change

(not all of them of course)

--

Gabriel Pinchevsky

Internet Masters S.A.

[EMAIL PROTECTED]

http://www.InternetMasters.com

Domain Registration & Web Hosting





David Sanchez wrote:

>

> I haven't had any multilingual registration since Opensrs moved, however I

> DO get "Invalid XML or unsupported high-end ASCII" when there's any

> high-ascii character (> 127) in any contact field.

>

> Support told me I can't include any high-ascii char at contact
information,

> but prior to the last update this was possible, so I guess this could

> probably be some kind of bug, rather than a new restriction  (or it may be

> indeed a new restriction, but there's a bug when registering multilingual,

> I haven't tested this).

>

> By the moment we've restricted high-ascii chars in our registration forms,

> but as our customers are Spaniards, they would be happier if the system

> allows again "S?chez", "Mu?z", etc in their contact information :-)

>

> Regards,

> David S?chez

>

> At 10:55 29/12/2001 +0900, you wrote:

> >is anyone having problems registering multilingual domains?

> >

> >we are getting errors registering multilingual domain registrations after

> >opensrs servers moved... we were registering korean domains

> >(UTF-8) without any problems before opensrs servers moved, but after the

> >servers moved we have not been able to register any

> >  domains through our cgi, which has NOT changed. no upgrades have been

> > done to our server either.

> >

> >this is the error we keep getting: Invalid XML or unsupported high-end
ASCII

> >

> >i would hope opensrs is looking into this carefully as we can register

> >domains through the reseller interface fine but NOT through our cgi,
which

> >has not

> >  been modified in any way, nor has it's environment(server, perl, web

> > server software, etc)

> >

> >support doesn't seem to be too helpful at this moment :(

> >

> >GaGaDomain,

> >Michael Park

>

> David S?chez

> Veloxia Network,S.L.

>

> [EMAIL PROTECTED]

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