We have found a likely cause of the problem (this has been happening since the move, when there was some slight changes made to our systems), and our dev and ops teams are working to fix this.
In the interim, I know that they are working on placing a definite working system in place while we fix the other systems. For example, you can use batch.opensrs.net (which is identical to the rr-n1-tor pool), as those machines are unaffected by this problem. Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Mon, 7 Jan 2002, Alex Brecher wrote: > Any news on the "Registration attempt failed: Invalid XML or unsupported > high-end ASCI" yet ? We edited our script to bypass this error...but it > seems that it is still occurring at times. > > Best Regards, > > Alex Brecher > > Visit us at http://www.Successfulhosting.com > We'll make your web site a success! > > Get your own domain name for only $14.99 > http://www.DiscountDomainRegistry.com > > *****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN REPLYING***** > ----- Original Message ----- > From: "Charles Daminato" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Cc: <[EMAIL PROTECTED]> > Sent: Monday, January 07, 2002 10:16 PM > Subject: Re: Is there an on going problem > > > > I ask that you refrain from sending multiple copies of the same message to > > our public lists. Thank you. > > > > Charles Daminato > > TUCOWS Product Manager > > [EMAIL PROTECTED] > > > > On Tue, 8 Jan 2002 [EMAIL PROTECTED] wrote: > > > > > > > > Hi > > > > > > Is there an on going problem with OpenSRS support it used to be top > > > notch? > > > > > > I submitted an urgent request to support on Saturday and have not yet > had a human response back, even though the stated 72 hours have past. > > > > > > It seemed an urgent and serious request for some help, and I try not to > use the support department more than a few times a year. > > > > > > My customer is doing his nut not knowing if he is has or has not > registered a domain name, but nothing back from OpenSRS, as if some tickets > just get forgotten about. I seem to remember last year sending an email off > to support and not getting a response back, apart from the standard ticket > number being issued. So I guess it is not just a holiday period problem. > > > > > > If there is anyone alive at OpenSRS here are our outstanding tickets. > > > #6932-000046-4194\464194 > > > #6932-000046-4172\464172 > > > > > > Sorry to have to try this discussion group, its just that the support > department used to be much more responsive when we first brought our > business to OpenSRS. > > > > > > Best regards, > > > Wane > > > > > > mailto:[EMAIL PROTECTED] > > > > > > > > > >
