This is not considered an emergency. The information posted via whois and at CIRA are aesthetic only, and are not updated real-time. What you see at manage is sufficient. The IP only MUST be listed if it's a .ca based nameserver; other nameservers may or may not show the IP.
If the domain actually works, regardless of what whois/CIRA may show, it's not an emergency :) BTW - whois.opensrs.net simply grabs the information directly from CIRA's whois - it's the same data. Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED] > Sent: January 29, 2002 12:37 PM > To: [EMAIL PROTECTED] > Subject: Emerg support? > > > Is this something that should be handled quicker than regular > support? Would > this qualify as an emerg request? > > When nameservers for .ca domains are changed, the IP addresses resolve in > 'manage.opensrs.net', but are neither visible after at > http://whois.opensrs.net nor cira WHOIS. > > If just one nameserver is changed, the previously complete record is now > missing its IP as well :o( > > HELP!!! Will this take the sites down or is the ns by name sufficient? > > Jo Shea >
