At 2/28/02 7:31 PM, R W wrote: >domain name is not expired or payment due, but it is not resolving globally >at all. > >no problem with the hosting provider's nameserver entries, and there has >been no recent nameserver modification, but nslookup shows that domain is >just not resolving. > >it has happened for 3 domains in the last 2 weeks for customers of ours that >are with network solutions. we have written to them twice and they have >actually resolved it (meaning they write back to say it is fixed, and the >domain name then begins to resolve within 24 hours) - but we don't know what >happened. we don't have that many domain names, so if it has happened to 3 >of ours, has it happened to more of others'?
This also happened to one of our customers' domains, also at Network Solutions registrar; if I recall correctly, it had been registered for less than 60 days so we couldn't transfer it yet. This was about ten days ago. They simply dropped it from the root servers and couldn't explain why it had happened when we asked, but they did confirm it had happened to some others, too. They fixed it about 24 hours after we complained. The customer had just placed a transfer order with us so he was (understandably) suspicious that we had broken it, but we hadn't even submitted the transfer yet. -- Robert L Mathews, Tiger Technologies "The trouble with doing something right the first time is that nobody appreciates how difficult it was."
