I'll get an update to get this completed for you (make this an optional message)
resellers being notified of transfer completion is in the current cycle, which is being released this week :) Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Robert L Mathews > Sent: March 18, 2002 1:40 PM > To: [EMAIL PROTECTED] > Subject: Is "Transfer Completed Confirmation" to User Mandatory? > > > In the RWI under "Transfer Management", "End User Messaging", "Transfers > to Your Account", there is a section titled "Transfer Successfully > Completed Message Customization". > > Unlike all the other sections, it does not have a "Yes/No" button to > disable it. Is this message always sent? > > If so, that's a problem for me, and I'd like to request that it be > possible to turn this off. In our case, people transfer their domains to > us because they're signing up for Web hosting and domain transfer as a > package, and we don't send them "transfer complete" messages until their > Web site is working on our servers (i.e., nameservers updated and TTLs > expired). > > A customer today was complaining about how we'd told him his domain had > been successfully transferred even though it wasn't working yet (and > indeed it wasn't working, because the DNS updates weren't complete). > Since we'd never sent him a message saying anything but "the transfer is > still in progress", I assumed he was being an idiot, but it turns out > that without me realizing it, people have been receiving that message > from OpenSRS saying that "the domain has successfully been transferred". > (Looking back in the docs, I see that this message was added to the > system a few months ago, but I didn't realize that it apparently couldn't > be turned off.) > > Anyway, my system is designed to make the whole thing (domain transfer, > DNS updates) appear to be different steps of the same "Web site transfer > process", and it's unhelpful to have these messages sent saying "the > transfer is complete" -- when in fact the "Web site transfer process" > that I tell my customers about is not yet complete. I would very much > like to be able to turn these messages off. > > (By the way, this [unwanted, in my case] mandatory message being added is > ironic, because I've been whining for the last year that a message needs > to be sent to the RESELLER when a domain transfer completes, and that > still hasn't been implemented. Now everyone knows about completed domain > transfers the second they happen, except me!) > > -- > Robert L Mathews, Tiger Technologies > > "The trouble with doing something right the first time is that nobody > appreciates how difficult it was." >
