Hey all, When we started selling certs, we were advised that a renewal process would be in place before the time came - so that we could handle renewals (and the customer would remain ours). There was also an indication that the wholesale pricing for renewals was to be competitive.
Well... the time is getting closer. How do we handle renewals? What's the charge going to be? Is there any further checking to be done for renewals (eg, checking that the company still exists), or are renewals straight forward since all the checking was done when the cert was purchased? If its a simple process, then are the renewals cheaper than new certs? Cheers, Kirk Fletcher
