CIRA sends a confirmation to the existing contact email. If that is out of date an the user doesn't have their password (which 99.99% of the time they don't) you'll need to ask your registrar to start a manual verification process to update the Admin Contact a.k.a ECAC.
If the admin contact is still valid juts resend the user their CIRA Username/password and they can visit the cira site to confirm the change. regards, On Wed, 3 Apr 2002, Philip Clever wrote: > I have a client who logged into his .ca profile to change his admin > contact information. It said that the changes were made succesfully > and that an email would be sent to confirm. He never received an > email. He finally got ahold of someone at CIRA and they told him that > the reigstrar would have to send them an ECAC(?) Does anyone know > what this means? > > -Thanks, > > Philip > > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.344 / Virus Database: 191 - Release Date: 4/2/2002 > --- Paul Andersen (InterNIC:PA137) [EMAIL PROTECTED] E-Gate Communications Inc. T: +1 (416) 447-7700x23 "The Trouble with doing anything right the first time is that nobody appreciates how difficult it was." - NANOG
