Alright... here's some good information for you guys (from our marketing
department).
Just wanted to offer up a quick post to address the issues some Resellers
have had with the shipping and handling costs associated with the free
HostingTech subscriptions, particularly for Canadian and International
subscriptions.
First and foremost, let me apologize to anyone who felt that our offer was
not sincere and that our motives were anything less than admirable. I
assure you that our objective was simply to alert Resellers to an offer we
feel has significant value to the many hosting providers in our channel.
And yes, we made a conscious decision to open this offer to ALL Resellers
rather than targeting it only to those who would NOT incur shipping
charges - in attempt to provide equal access for all. We considered the
facts and realized that many European and Asian subscribers are accustomed
to these sorts of charges when ordering publications with distribution
typically limited to the USA.
I've spoken directly with HostingTech regarding this issue and found that:
1) The stated "shipping costs" include postage, customs and brokerage fees,
duty and the special handling required by the publisher and are a
direct reflection of their cost to deliver subscriptions to foreign
addresses.
2) Until recently, international subscribers represented a small percentage
of their subscribers and this was not a concern.
3) Partly because of your response to the offering, HostingTech is now
researching alternate solutions and anticipates implementing a new
shipping method into Canada no later than May 31, 2002 - this will
impact their pricing for foreign shipping. �For any price reductions,
HostingTech will apply credits, as appropriate, to foreign subscriber
accounts beginning with the July, 2002 issue.
We sincerely apologize to the few who didn't think the offer was worthwhile
and would like to encourage the hundreds who have already subscribed to
watch for new Tucows ads in the coming months!!
Regards,
eRON
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brian Backland
> Sent: May 2, 2002 1:02 PM
> To: Marc C Storck; Phillip Beazley
> Cc: [EMAIL PROTECTED]
> Subject: Re: OpenSRS Live Reseller Update - 05/01/02
>
>
> That really is a great free offer, only $149.00 for shipping and
> handling to Canada. I don't think so...
>
> --
> Regards,
> Brian Backland
> Backland Communications Inc.
> Providing Premier Business Internet
> 705-725-7725
>
> ----- Original Message -----
> From: "Phillip Beazley" <[EMAIL PROTECTED]>
> To: "Marc C Storck" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Wednesday, May 01, 2002 11:26 PM
> Subject: Re: OpenSRS Live Reseller Update - 05/01/02
>
>
> > At 05:16 AM 5/2/2002 +0200, you wrote:
> >
> > >for 12 issues of that Magazine they want 199 U$D for shipping
> and Handling
> > >to Germany!!!!
> > >
> > ><copy-paste>
> > > 12 issues of HostingTech magazine $0.00
> > > Shpping & Handling $199.00
> > ></copy-paste>
> > >
> > >Great Opportunity!!!! Thank you Guys@HostingTech!!!! Thank you
> so much!!!
> >
> > Wow!
> >
> > I'll mail one of our copies to you after we read them for only
> $10/each. ;)
> >
> >
> > --
> > Phillip Beazley
> > FutureSights -- Website Hosting, Development & E-commerce
> > Visit http://www.futuresights.com/ or call 727-578-9600.
> >
> >
>