For all: Jamie says, "It is written in our terms of service that you cannot initiate a transfer of registrars within 30 days of your renewal date."
How is this binding? First, where is this stated? Second, Jamie is bound by whatever agreement was in place 12 or 24 months ago. Third, did Verisign not "waive" this policy by consistant, repeated transfers month after month -- for me as late as 21 days ago. Best, Loren "Jamie - Lists" <[EMAIL PROTECTED]> wrote: In my specific case we've made it a moot point by simply renewing - I get paid something like 30K per year, which comes out to an hourly rate of just under $15 per hour. If I spend more than 2 hours arguing with Network Solutions, it isn't cost-effective to continue. Of course, I have an extreme hatred of that company so I stretched the time spent, but I can only do so much. I am the "domains guru" of my company so I have a good number of other projects to pursue and can't waste my time here. The thing to remember is that regardless of the myriad number of responses I've gotten from an undertrained staff at Network Solutions, the one answer they all have given me is this: "It is written in our terms of service that you cannot initiate a transfer of registrars within 30 days of your renewal date." I've just gotten off the phone with Marilyn regarding this matter, so it is being looked at - what will come of it I don't know. To Recap for those that have gotten lost: - I initiated a transfer of registrars for a domain that my company has registered via Network Solutions - this transfer was initiated a full 60 days before the renewal date - the first transfer failed due to my employer not responding to the NSI Notify email - i re-initiated the transfer about 45 days before the renewal date - my employer never got the NSI transfer notification - at this point I made 3 separate calls to NSI in order to find out why; I was advised to re-initiate - I reinitiated - still no response after 5 days, so I contacted NSI around the 16th of May (still about 35 days away from the renwal date). The rep told me that there was a billing lock on the domain - it was in UNPAID status, even though it was not due to be renewed for a good while. She said she was escalating the ticket to the Billing Department - I waited a week or two, then recontacted NSI and inquired if the billing hold had been lifted - a supervisor at NSI told me that the domain was in UNPAID status as it should be as it was within 30 days of the renewal date - after much arguing, the supervisor asked me for my tracking numbers from the other transfers. I supplied these, and all he could say was that they failed because the Admin Contact never replied to the Notify messages. I pointed out that they never arrived, and he said that was not the case - they were definitely sent. Regardless of what happened, he said it was a moot point since the domain was within 30 days now and could not be transferred no matter what. End of story. Fear for your client's domains. Jamie Price hostmysite.com ----- Original Message ----- From: "Loren Stocker" <[EMAIL PROTECTED]> To: "Cade,Marilyn S - LGA" <[EMAIL PROTECTED]> Cc: "Jamie - Lists" <[EMAIL PROTECTED]> Sent: Tuesday, May 28, 2002 9:34 AM Subject: Fwd: [Re: [Re: [Re: Transfer of Registrars, ICANN, NetSol]]] Marilyn, If the following is true, who can stop this illegal practice immediately and without delay? Verisign must be issued a mandate at once. This week. No kidding! Help us pinpoint someone who can stop this practice. In a nutshell, Jamie is being denied a transfer because Verisign has moved there billings up 2-3 months -- and he's now being told (in May) he's late and "unpaid" when, if fact, he has no obligation to pay for this domain until it expires on June 23. This is clearly illegal. Please advise, forward, and provide phone contact so that I can follow-up. This is a most serious development. Best, Loren
