You should attempt to notify them by any reasonable means, if you wish to continue with the order.
 
If you believe that a reseller is being unresponsive to customer requests, you can notify Support.
 

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Allen
Sent: July 17, 2002 3:29 PM
To: discuss-list
Subject: Re: Valid Order?

Phone number listed on the WHO-is which is also matches the order placed is disconnected. Just thought you might have some insight on them as that is strange for a order to be placed from another reseller and all contact info including the e-mail matches but everything else seems to be non-functional like phone number. Never mind. We will not process it and be done with it. We have done all the verifying that is humanly possible from our standpoint without driving to their state and trying to find someone ;o)
 
    Obviously I don't want to post the resellers info on the list. BUT they would probably like to know about it and thought you might be able to tell them if you have different contact info on your records... ;o) I know I would want to know but at the same time their should be a valid phone number in the who-is for the reseller ;o)
 
Mikey
----- Original Message -----
Sent: Wednesday, July 17, 2002 2:08 PM
Subject: RE: Valid Order?

Mike,
 
It would be highly inappropriate for me to contact a potential customer of yours, especially if it might be a reseller.  Of course, if it is a reseller, there's no reason why they can't just purchase the domain themselves.
 
Your best course of action is to attempt to contact the person performing the registration.  There is really little value I think I can offer the process.
 

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Allen
Sent: July 17, 2002 2:40 PM
To: discuss-list
Subject: Valid Order?

Hi Chuck and List members...
 
    We got a registration that is a bit suspicious. They didn't supply a valid CVV and they are attempting to register a domain under a different TLD as one they already own under a .com tld... Please note the following:
 
The people that are attempting to buy this domain appear to be a current "SRS" reseller.
 
Bad CVV
 
BUT
All the address info etc. matched the record of the .com domain they own. Charles, can you do a little research?
 
I have wrote them an e-mail but haven't heard back.... So I don't know from them if they really ordered this... I will send you the name directly if you can...
 
Thanks,
 

--
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net   
(812) 275-8425 - Office
(815) 364-1278 - Fax

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