Sorry about the delay on this....

Fixed, promoted, working now :)

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Charles Daminato
> Sent: August 6, 2002 11:32 AM
> To: Mike Allen; Glen Rushing; discuss-list
> Subject: RE: RWI IP Allow List
>
>
> Note that yesterday was a holiday so some support messages may be delayed.
> There was skeleton staff on hand, but if it wasn't obvious the request was
> an IP change, it might have been overlooked.
>
> Note that [EMAIL PROTECTED] has lower priority than the email listed at
> the bottom of the RWI (a different address) - the support@ email is
> typically answered within 48 hours (but might be delayed due to
> the holiday
> yesterday)
>
> If you send an email to the address listed at the bottom of the RWI (don't
> share this address, it's meant to provide quicker support to you by not
> having end users know about it) you should get a response within 24 hours
> (or so)
>
> Charles Daminato
> OpenSRS Product Manager
> Tucows Inc. - [EMAIL PROTECTED]
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Allen
> > Sent: August 6, 2002 9:10 AM
> > To: Glen Rushing; discuss-list
> > Subject: Re: RWI IP Allow List
> >
> >
> > I am told 24 hours but they say it is really much faster normally....
> >
> > Mikey
> >
> > ----- Original Message -----
> > From: "Glen Rushing" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, August 05, 2002 6:16 PM
> > Subject: RWI IP Allow List
> >
> >
> > >   If I submitted a request to [EMAIL PROTECTED]
> > yesterday/Sunday to make
> > > an addition of an IP address for my domain due to moving to
> > another host,
> > > how long should it take to get a reply from support before I
> > should start
> > > being concerned?
> > >
> > >  Thanks!
> > >   Glen Rushing
> > > ]  http://www.wwwdomainhost.com
> > >
> > >
> > > ---
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> > > Version: 6.0.381 / Virus Database: 214 - Release Date: 8/2/2002
> > >
> >
> >
>

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