Try their numbers and insist on speaking with a technician. You buy expensive hardware from these people, assume will buy more over the years and think they should be able to give you 15 minutes with a technician.
They like to sell add-on service contracts that, among other things, gives you a pass-number to the tech dept. this is where I usually blow-up. Sincerely, Ken At 10:29 AM 10/7/02 -0700, you wrote: >Sorry for the OT post but since this is the techiest list I'm on, does >anyone here know a good Cisco list where I might be able to get some router >help? > >
