So ... when Verisign Registrar declined a transfer, and someone asked
"Why?!", they'd say "What's your NIC Number".

The user would go ... "huh?", verisign would say "It was sent to the
registrar who requested the transfer" (i.e. us), and we got stuck.  SO....
we started parsing this information from said emails, and providing it to
you as part of the Declined Order Notes.

Now - since roughly the first week of October, Verisign has stopped sending
us the NIC handle (we still get the same emails from them, but the NIC
Number isn't included).

What I want to know (since I have no visibility on this), are they still
requiring that piece of information when you call regarding a declined
transfer, and (if so) are they still claiming it goes to the registrar (i.e.
us).

Just want to know if we'll need to maintain this functionality for much
longer if it's superfluous

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

Reply via email to