We are trying to transfer a domain for a client and have gone through the usual multiple attempts where Verisign never sends an authorization email and the transfer times out.
On the third attempt, we actually got the authorization email, which provides a transfer link to a website. Once on the website, my client is required to check a box that says they agree to be bound by the terms and conditions of the VeriSign Service Agreement (a 16 page, fine-print PDF document, ftp://ftp.networksolutions.com/partners/Agreements/vrsn-service-agreement.pd f) before they can submit their authorization to transfer. How can they require this? If my client doesn't like Verisign's service agreement, does that mean that Verisign can keep the domain? Wouldn't the customer then be using Verisign's services without being bound to their service agreement? What is the legal term for being forced to sign such an agreement? Blackmail? Isn't this a federal offense? - Ken Feller
