India, This is better sent to dev-list
However, since you are using custom scripts it's very difficult to trouble shoot, our support team lacks the resources to be that in depth. While your mock-code looks ok below, the raw XML might be malformed, which would cause this problem. Try sharing that on dev-list - it's not uncommond for someone to point our an XML error (even possibly a developer from our teams). Have you tried doing the same change at http://manage-test.opensrs.net/ ? This is the "standard" manage script without any modifications. Note that the API specification, in this case, should provide the accurate commands required. Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Tue, 5 Nov 2002, India Drummond wrote: > Hello. =) > > I've written to OpenSRS tech support about this, but they simply told me > that "it's a problem on your server and we don't troubleshoot custom > scripts." However, I cannot find any "problem" with my server. I'm at > my wits end... so any help would be VERY much appreciated. > > I'm trying to do the portion of the go-live test (on the test server, of > course) where you have to change the DNS from ns1.domaindirect.com to > cns1.idirect.com (ditto for the second DNS, but with a '2') > > Do I need to do something else first? I'm not messing with the "add > nameserver" or "delete nameserver" stuff... should I? Does that have > anything to do with the modification scripts? Even some suggestions of > what to TRY would be helpful. I'm stuck as stuck can be. > > Here's my code: (I've set the cookie, and it is working fine) > > =================== > $cmd=array('protocol'=>'XCP', > 'action'=>'modify', > 'object'=>'domain', > 'cookie'=>$cookie, > 'registrant_ip'=>$REMOTE_ADDR, > 'attributes'=>array('data'=>'nameserver_list', > 'nameserver_list'=>array( > 'name' => 'cns1.idirect.com', > 'sortorder' => '1', > 'action' =>'update'))); > ==================== > Here's there error: (Authentication was successful, btw) > > [ SENT - BLOWFISH ENCRYPTED ] > Array > ( > [protocol] => XCP > [action] => modify > [object] => domain > [cookie] => 664317388:334756 > [registrant_ip] => XXX.XXX.XX.XXX > [attributes] => Array > ( > [data] => nameserver_list > [nameserver_list] => Array > ( > [name] => cns1.idirect.com > [sortorder] => 1 > [action] => update > ) > ) > ) > > > [ READ - BLOWFISH ENCRYPTED ] > Array > ( > [_OPS_version] => 0.9 > [object] => DOMAIN > [response_text] => Fatal Server Error Occured > [is_success] => 0 > [response_code] => 400 > [protocol] => XCP > [action] => REPLY > ) > > >
