IMHO you are making a mistake.

First I think you may be underestimating the ability of your client base, 
as a result you are not giving your clients the opportunity to register the domains in 
real time.

This could result in your losing business.

If you feel that you need to offer clients the ability to send you an 
email telling you they want xyz.com as part of your customer service more 
power to  you, but to not offer web based domain name registratin when it 
is so easy to set up is doing yourself and your client a dis service.  And 
there is no reason to stop offering that service to clients once a web 
based registration system is set up.


Michael Brody
TLD Systems
www.opensrs-sites.com




On Fri, 8 Nov 2002, Christopher X. Candreva wrote:

> On Fri, 8 Nov 2002, Anthony Ng wrote:
> 
> > Does anybody know of any OpenSRS resellers that are currently using the
> > Quick Start Access?
> 
> I am, BUT we are primarily a local dial-up/dsl/hosting ISP. The bulk of our
> clients' idea of registering a domain is sending us an e-mail that says "I
> want the domain xyz.com". They woldn't know what to do with a web interface
> if we gave it to them, so despite my best intentions of setting up a full
> access site, I haven't done it yet, and we do all the registrtions/manageing
> for our clients.
> 
> We give them all their own management password, but I doubt if more than a
> handfull actually use it. (We do have them sign and fax us a paper copy of
> the agreement).
> 
> ==========================================================
> Chris Candreva  -- [EMAIL PROTECTED] -- (914) 967-7816
> WestNet Internet Services of Westchester
> http://www.westnet.com/
> 
> 
> 

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