The office is closed today. An announcement was sent out (December 18 02) stating all the business hours during the vacation.
The announcement is below: <snip> Greetings, The following is an important message concerning Holiday Operating Hours at Tucows 1. Hours of Operation from December 24, 2002 until January 1, 2003 -------------------- During the upcoming Christmas and New Years holidays, Tucows will be offering the following support. 24 December 2002: Compliance and Payments departments open as usual. Customer Support hours 1300 UTC to 2200 UTC 25 December 2002: Compliance, Payments and Customer Support departments CLOSED. Customer Support available via emergency pager. 26 December 2002: Compliance, and Customer Support departments CLOSED. Payments department open as usual. Customer Support available via emergency pager. 27, 30 & 31 December 2002: Payments department open as usual. Compliance department CLOSED. Customer Support hours 1300 UTC to 2200 UTC 1 January 2003: Compliance, Payments and Customer Support departments CLOSED. Customer Support available via emergency pager. Please note that the Operations department will continue to monitor OpenSRS systems twenty-four hours per day, seven days per week and Customer Support will continue to be available via emergency pager at any time. Thank you for your continued support of Tucows throughout 2002. Happy Holidays. Alan Hutchison Director Product Management Tucows Inc. </snip> Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Tue, 31 Dec 2002, Swerve wrote: > I think the office is closed. > not sure. > if it is, i will guess that emergency support is available for > "emergencies". > > Swerve > > > From: Paul Chvostek <[EMAIL PROTECTED]> > > Date: Tue, 31 Dec 2002 16:12:59 -0500 > > To: [EMAIL PROTECTED] > > Subject: support today? > > > > > > Is there anybody on the phones at the OpenSRS office today? I've been > > in the queue while Tucows "appreciates my patience" for about 45 minutes. > > Was there a LRU recently that I missed, saying that the phones would be > > unanswered today? > > > > -- > > Paul Chvostek <[EMAIL PROTECTED]> > > Operations / Abuse / Whatever > > it.canada, hosting and development http://www.it.ca/ > > > >
